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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,780 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,780 reviews

May 02, 2021

Not happy with your service. Calls are never picked when trying to schedule service or pickup when I call and check on my car. It takes way to long for an oil change More

by FAITH_03_1975
Recommend Dealer
No
Employees Worked With
Unknown
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

I apologize for any frustration or lapse in communication you experienced at our dealership. We strive to ensure our guests are well accommodated and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

More
May 02, 2021

From beginning to end service was professional, all our doubts were answered, Jonathan help us a lot was very pleasant and courteous never rushed us. Thank you Well recommend More

by CAMASMARIVEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 02, 2021

Ricky Grasser, gave me and my fiance the best experience buying our new jeep last night. I would like to thank him for everything he did for us and trully wish him all the best in life More

by JOHN.HERMS14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Grasser
May 02, 2021

The Renegade we purchased has been nothing but a big problem, we traded up to a Ford. Our Ram won’t be coming back either More

by linlimke20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

I am sorry to hear that you are unhappy with the vehicle you purchased, and apologize for any issues you've experienced. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

May 02, 2021

They didn’t test drive truck. Check engine light still on and not satisfied. I called back and no answer. Very disappointed with the work. More

by empiretireco535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

I apologize for the poor service experience you had with us. We strive to ensure our guests and their vehicles are well taken care of, and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

More
May 01, 2021

Excellent and Fast Service. Valentino was friendly and pleasant to work with. Very thorough in the process. Updated my really old information. He even booked an Uber service to bring me to my home and to More

by SLYX36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VALENTINO SANCHEZ
May 01, 2021

An exceptional experience! I can be very critical from having worked in the car business myself but I was pleasantly surprised. Rick was easy to work with and a complete joy! Would definitely buy from him More

by NOELGREEN30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dodge
May 01, 2021

Great place great staff. Raenea Sullivan was friendly and knowledgeable. Knowing she was familiar with my home town made me comfortable. I’ll go back again one day More

by Djauregui_78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Santoyo
May 01, 2021

Great customer service and on time with our work honest people. I would recommend them to everyone. Thank you jessica was awesome called me and informed me everything was going on . More

by blinsky.25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
May 01, 2021

I had a Tuesday 8:45 appointment for diagnostics...I had to call them at the end of each day just to make sure my car was there. Despite being subscribed to texting updates. They lost my keys when I went to More

by s.frost_08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

I apologize for any frustration or miscommunication you experienced at our dealership. We strive to ensure our guests are well accommodated and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

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