
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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I felt they tried to cheat me, by telling me one thing and then telling my husband something else, when he questioned it. Jessica told me very plainly that in addition to the oil pump, all 4 motor mounts and then telling my husband something else, when he questioned it. Jessica told me very plainly that in addition to the oil pump, all 4 motor mounts were bad and that it would be an additional cost of $1250. She later told my husband, when he questioned it, that one was slightly worn. It made me angry that she tried to take advantage of me. Why? Because I'm a woman? Beware of being told that you need something that you don't really need. More
Awesome Pablo great job don’t remember the young lady’s name in finance but great job we will definitely recommend this dealer ship to others name in finance but great job we will definitely recommend this dealer ship to others More
Great service, extremely happy with Mario made transaction seamless. Best dealership experience thus far. Delivery was completed by Jocelyn and once again she greatly exceeded my expectations show transaction seamless. Best dealership experience thus far. Delivery was completed by Jocelyn and once again she greatly exceeded my expectations showed me all the features of my new vehicle. Both Jocelyn and Mario followed up 2-3 days after delivery to ensure everything was going well. More
Everything I like Hamet dodge dealer serviceJessica help me Diego was not there he forgot that I had appointment with him but I’m really glad that they help me out me Diego was not there he forgot that I had appointment with him but I’m really glad that they help me out More
She was amazing knowledgeable and provided great customer service !! Everyone at the dealership went above and beyond Thank you guys for taking care of my family car ! I am definitely coming back service !! Everyone at the dealership went above and beyond Thank you guys for taking care of my family car ! I am definitely coming back More
I have been coming to this dealership for years and always dread it. I came in because of a clerical error from a former employee. I asked to speak to the service manager and was VERY impressed. Mr. Sa always dread it. I came in because of a clerical error from a former employee. I asked to speak to the service manager and was VERY impressed. Mr. Safely was so kind and helpful and resolved my issue immediately. Carlos and Jessica also helped with the scheduling of my service and they were both very kind and professional. Thank you for changing the way I view your dealership. More
Hard to find truth there. It told second plate on stock-it wasn't. Told I would receive a call when plate in- never received a call. I had to call and reschedule. Told I was going to be updated with stock-it wasn't. Told I would receive a call when plate in- never received a call. I had to call and reschedule. Told I was going to be updated with cost while waiting in waiting room. Never updated. I came back up to the front an hour and a half later, car done but cost $50.00 more than I was quoted. But gentleman adjusted $40.00 dollars off so I paid $132.00 instead of $172.00 So at the end of the day, I was happy and car was done. Thanks 😊 🙏. More
Our Dodge Charger had a change oil @ your Dealer Service Carlos your Technician process the work of my concern He is very courteous & very attentive I say 100% satisfied & well done Carlos your Technician process the work of my concern He is very courteous & very attentive I say 100% satisfied & well done More
Online advertise price was $23,800 for a Cherokee, I called before driving 2 hours and the sales secretary confirmed the sales prices as $23k .. I arrive at dealer met a salesman and he also confirmed t called before driving 2 hours and the sales secretary confirmed the sales prices as $23k .. I arrive at dealer met a salesman and he also confirmed the priced to be at $23k .. after test drive I sit down to make the deal happen and he comes back with a price of $35k+ .. xxx !!! talking about I didn't qualify for all rebates then I noticed a $3,998.00 added for "aftermarket" . which "means" they added anti-theft and road side assistance (which is only worth $500) for a year, as an option you cannot remove. so anyone that does not agree to the aftermarket option can go somewhere else to buy a car. This is not even ethical, obviously this dealership only cares about $$ not about the people. I will never EVER go to this dealership again. More