Hemet Chrysler Dodge Jeep Ram

The service individuals were a little distracted talking about fuel injector cleanings with another customer. The my rep asked me if I wanted a fuel injection cleaning on my Jeep. With only 20K miles I said about fuel injector cleanings with another customer. The my rep asked me if I wanted a fuel injection cleaning on my Jeep. With only 20K miles I said no. Then I got the report at the end that said I declined the air filter and cabin air filter replacement. Which I would not have done. Then I had to go and get my own air filters and replace them both. More

Service Advisor Leo Akers assisted me. He is a great representative for Hemet Chrysler. Leo is very knowledgeable, friendly, and helpful. I also appreciated that all servicing was completed in less th representative for Hemet Chrysler. Leo is very knowledgeable, friendly, and helpful. I also appreciated that all servicing was completed in less than a day. Although it's only been two days, the quality of work seems great. More

Online advertise price was $23,800 for a Cherokee, I called before driving 2 hours and the sales secretary confirmed the sales prices as $23k .. I arrive at dealer met a salesman and he also confirmed t called before driving 2 hours and the sales secretary confirmed the sales prices as $23k .. I arrive at dealer met a salesman and he also confirmed the priced to be at $23k .. after test drive I sit down to make the deal happen and he comes back with a price of $35k+ .. xxx !!! talking about I didn't qualify for all rebates then I noticed a $3,998.00 added for "aftermarket" . which "means" they added anti-theft and road side assistance (which is only worth $500) for a year, as an option you cannot remove. so anyone that does not agree to the aftermarket option can go somewhere else to buy a car. This is not even ethical, obviously this dealership only cares about $$ not about the people. I will never EVER go to this dealership again. More

Good service but if you have a appointment to get a oil change you should t have to wait 2 hours before it’s done time before I waited almost 3 hours with a appointment. Something wrong with you over booki change you should t have to wait 2 hours before it’s done time before I waited almost 3 hours with a appointment. Something wrong with you over booking excuse was I came at lunch time You should’ve made the appointment for the time I came in I think it was like 1 o’clock More

Wish the service reps would greet at pull up, like other service Dept at dealers. Took longer than than promised time and I couldn’t find Diego so I ended up being signed out by Jessica. service Dept at dealers. Took longer than than promised time and I couldn’t find Diego so I ended up being signed out by Jessica. More

The staff was very friendly and helpful. Would recommend highly for your needs. Sales manager was a little pushy, but I understand he is trying to do his job. Overall the staff was very friendly and helpful highly for your needs. Sales manager was a little pushy, but I understand he is trying to do his job. Overall the staff was very friendly and helpful. More

Dealership is GREAT!! But my 2014 DODGE TRUCK SURE IS GETTING COSTLY TO MAINTAIN!! I treat the truck well yet its still constant in needing something...Maybe im just on a bit of a bad run BUT this will g GETTING COSTLY TO MAINTAIN!! I treat the truck well yet its still constant in needing something...Maybe im just on a bit of a bad run BUT this will go into my decision making when it comes time for my next truck!! More

I had my Wrangler in for service here. They quickly diagnosed the issues and provided a rental car. The communication was excellent from my service advisor Leo. diagnosed the issues and provided a rental car. The communication was excellent from my service advisor Leo. More

Excluding Carlos,Diagieo,,I have had bad experience without service. Common courtesy;if a vehicle is to be held,give a courtesy call. Don't respond to him as a xxxxx without service. Common courtesy;if a vehicle is to be held,give a courtesy call. Don't respond to him as a xxxxx More

Service rep Jessica is a wonder to work with! She orders the work that has to be done and ensures it’s done to my satisfaction. the work that has to be done and ensures it’s done to my satisfaction. More