
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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My sales man Champ and the whole team where great! Definitely need to come by if your interested in any dodge vehicles. Will be back in the future. Thanks Seth Definitely need to come by if your interested in any dodge vehicles. Will be back in the future. Thanks Seth More
Excluding Carlos,Diagieo,,I have had bad experience without service. Common courtesy;if a vehicle is to be held,give a courtesy call. Don't respond to him as a xxxxx without service. Common courtesy;if a vehicle is to be held,give a courtesy call. Don't respond to him as a xxxxx More
Everyone there was super friendly and helpful. They worked hard to get a deal done on a vehicle I wanted. The only down side was the long wait for financing. They apologized several times for the wait worked hard to get a deal done on a vehicle I wanted. The only down side was the long wait for financing. They apologized several times for the wait and even offered food. Great place! More
Bait and switch, avoid this place! This dealership is a disaster! They listed a 2020 Renegade on their website for $11,600. I submitted an inquiry and got an email back and confirmed that they had the car. disaster! They listed a 2020 Renegade on their website for $11,600. I submitted an inquiry and got an email back and confirmed that they had the car. I wanted to ask more questions, so I called and sat on hold forever before getting hung up on. I called another number from the email I had received and left a message. Got a return call from Jordan, who again verified they had the car and that the "advertised price is the best price." Pretty vague, so I should have picked up on it, but I gave her the benefit of the doubt. We live in Temecula, so I wanted to make sure before driving all the way out to Hemet. We made a 2:30 appointment and headed out. When we arrived it was obvious that they were busy, but we stood by the front door waiting for someone to approach us for about 10 minutes. Finally, a salesperson walking by told us to put our name on the sign in sheet. After another 15 minutes the receptionist girl came and asked us what vehicle we came for. I showed her the stock number and she walked away for a minute, walked back and said, "Sorry, we sold that car this morning." I knew it was too good to be true and should have known better. Everyone who was working today seemed to busy to be bothered with new customers. I was probably passed by 10 different people who never even said hello or acknowledged us standing there. If they can't take care of all the customers, then they shouldn't schedule the appointments so close together. I absolutely would not recommend this place based on todays experience and definitely beware of their internet pricing! UPDATE: So I just went on their site and noticed that after I left the dealership, they listed a white Renegade for the exact same price as the black one I went for. So I sent an inquiry and got an email with the "actual" price. The internet price is $11,500, while the email they sent was $19,800. I'm going to try to reach out to Jeep. If you read the reviews on Yelp and Google you can see they do this quite often. More
Very bad service from the advisers , had my car at the dealer more then 7 times and all 7 times had the worst experience ever , including with enterprise, I would never get updated on my car , they return dealer more then 7 times and all 7 times had the worst experience ever , including with enterprise, I would never get updated on my car , they returned my car all scratched up , just so many things that I will never buy a dodge car ever again and I will make sure everyone I am in contact with knows all the trouble you have to go through because of dodge cars . Just horrible service and extremely bad quality , one person in specific is jessica from service. More
Enjoyed working with Jessica in service. Work was done in a timely manner and they even took care of my extra requests. Look forward to my next visit. a timely manner and they even took care of my extra requests. Look forward to my next visit. More
Great people, great prices, and excellent customer service. This is the only place I will take my RAM for service. Only thing that would make it better would be to bring back the complimentary car was service. This is the only place I will take my RAM for service. Only thing that would make it better would be to bring back the complimentary car wash. More
The service manager Tim and mike zettler are the best. Jesica was helpful and the porter was great. He got my car cleaned and was efficient Jesica was helpful and the porter was great. He got my car cleaned and was efficient More
Everyone’s always polite and friendly. The service writers are helpful instead of just filling a position. The new facility is much easier to access and finally has parking for customers. writers are helpful instead of just filling a position. The new facility is much easier to access and finally has parking for customers. More
The service advisor was extremely helpful. When I purchased my vehicle some how I neglected to get a maintenance program. However, the service advisor researched and found a good discount for my oil purchased my vehicle some how I neglected to get a maintenance program. However, the service advisor researched and found a good discount for my oil service and tire rotation. More