
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Good service department always called me to give me updates on my car I appreciate that very much Will recommend family and friends to the dealership updates on my car I appreciate that very much Will recommend family and friends to the dealership More
I worked with Tony, Mo, Ernie, and another woman that were incredibly helpful and worked really hard to get me into a car at that I had really been wanting for awhile. All around great experience and def were incredibly helpful and worked really hard to get me into a car at that I had really been wanting for awhile. All around great experience and definitely would recommend this dealership to anybody in the market for a Dodge vehicle More
Great! But needs work,I completed my deal and out of Great! But needs work, I completed my deal and out of finance within 1 hour and a half. It took an additional two hours just to get my car from being Great! But needs work, I completed my deal and out of finance within 1 hour and a half. It took an additional two hours just to get my car from being washed. More
Micheal and Eddie were the nicest people ever ! Great dealership everyone was super kind ! Great prices as well, I drove 3 hours to purchase my vehicle from this dealership and it was worth it ! dealership everyone was super kind ! Great prices as well, I drove 3 hours to purchase my vehicle from this dealership and it was worth it ! More
Extremely satisfied with the service and treatment I received at this dealership! Brandy was top notch and was able to answer all my questions and went above and beyond to explain the nuances of the ve received at this dealership! Brandy was top notch and was able to answer all my questions and went above and beyond to explain the nuances of the vehicle! More
Took his time to listen to all our request and did a great job with making a deal happen!! Friendly staff all around. Had a great experience and would highly recommend. great job with making a deal happen!! Friendly staff all around. Had a great experience and would highly recommend. More
Our service advisor was Jennifer. We had called the week prior there were no appointments available, but we could drop it off and if a tech had time the would look at it. We opted for an appointment the fol prior there were no appointments available, but we could drop it off and if a tech had time the would look at it. We opted for an appointment the following week. We dropped it off at 7:30 am, at 1 when we had not heard anything, we left a message for Jennifer. We got a text back saying no one bass looked at it. At 3:00 pm we went to the dealership and a tech had not looked at it. Jennifer was not helpful. We asked to speak to a manager, we spoke to the assistant manager he was very nice, and offered us a rental car. Jennifer is less than stellar, her lack of communication was uncalled for. She is in the customer service business, communication is an essential skill. I will say the next day when my husband picked up the Jeep she was nice and easy to work with. So maybe a bad day? More
Valentino did a great job of addressing my concerns and Valentino did a great job of addressing my concerns and went out of his way to make me comfortable and was very pleasant to work with he’s a great a Valentino did a great job of addressing my concerns and went out of his way to make me comfortable and was very pleasant to work with he’s a great asset to your company More
Definitely one of the most pleasant experiences..... Leo was friendly and made sure to accommodate me with anything I needed. Also responded very quickly to calls and texts. was friendly and made sure to accommodate me with anything I needed. Also responded very quickly to calls and texts. More