Hemet Chrysler Dodge Jeep Ram

Love the service excellent team from all the car dealers I visit before this is the number one I will visit again for my next purchase I visit before this is the number one I will visit again for my next purchase More

I love that it is so clean, the staff is very friendly and the wait time was so short, thank you for everything, will be back soon and the wait time was so short, thank you for everything, will be back soon More

The sales team, specifically management, lied and fibbed their way to pad a sale by claiming GAP insurance and a security subscription were "required" on the contract. We've never had any dealership tell us their way to pad a sale by claiming GAP insurance and a security subscription were "required" on the contract. We've never had any dealership tell us those options were required and felt cheated once we confirmed this was not true. On top of the lies, our purchase left the lot and the maintenance light turns on. We made it home 90 miles from the dealership. We contacted the sales person to help us resolve the maintenance issue, where he downgraded our problem and made it seem as it wasn't a big deal. They also wanted us to drive the car all the way back to the dealership so they can check the maintenance issue. We did not feel safe driving a truck with an unknown issue and requested for somewhere local we can take it or have it towed back to the dealership. The sales team did not accept that alternative, imploring we drive it back. It took a call to the service department and having it escalated up the chain for this issue to be resolved without a much bigger and further inconvenience for us. If I can just grade the service department, I'd give them a much higher rating. Sales? Not so much. More

Great customer service, I drive 90 miles from home for the service department to work on my truck. I want to thank the service advisors Carlos, Diego, Tim service Manager and most importantly Jessica for the service department to work on my truck. I want to thank the service advisors Carlos, Diego, Tim service Manager and most importantly Jessica for outstanding service. Thank you for taking care of my beautiful 2019 Ram 2500 Diesel Laramie 4x4 truck(my real wife)🤭WORTH THE DRIVE from Palmdale, Ca More

Excelente servicio, garantía y trato, muchas gracias en especial a Diego Rivera por su atención y amabilidad, siempre atento y al pendiente de nuestras necesidades especial a Diego Rivera por su atención y amabilidad, siempre atento y al pendiente de nuestras necesidades More

Muy buen mantenimiento y atención para mi y mi camioneta todo perfecto muchas gracias a dodge hemet y a Diego grasias por todo el servicio todo perfecto muchas gracias a dodge hemet y a Diego grasias por todo el servicio More

The best thank you hemet dodge service was A1 thank you much the experience was one of a kind made buying a car easy and less stressful much the experience was one of a kind made buying a car easy and less stressful More

Communication and salesperson, Brandy, was great! I live over 200 miles from dealership and she met us halfway. 2020 Charger RT is awesome! Highly recommended! over 200 miles from dealership and she met us halfway. 2020 Charger RT is awesome! Highly recommended! More

Service Rep/Carlos was exceptional; he was respectful and fully explained all aspects of the repair. However your service dept. needs MAJOR help answering phone calls! fully explained all aspects of the repair. However your service dept. needs MAJOR help answering phone calls! More

Brought in my Ram 1500 for an oil change and inspection. I dropped it off and went to the Hemet airport for breakfast. When i got back my truck was already done and read to go. Wow! That was inspection. I dropped it off and went to the Hemet airport for breakfast. When i got back my truck was already done and read to go. Wow! That was fast.. More