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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,780 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,780 reviews

February 02, 2021

So easy to call to make an appointment for an oil change. It was done prompt and everybody was friendly! Will be back soon! Thanks More

by gmtwombley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Feb 02, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

We appreciate your business, and our team looks forward to serving you again soon! Thank you for taking the time to write this great review, and let us know how we are doing.

February 02, 2021

Tim the service manager, Jessica and Roosevelt. The service department rocks otherwise I would have stayed unhappy with the way my purchase was handled. But they saved a customer! More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
These 3 went over and beyond to make sure I was satisfied and happy. Everyone else should learn about customer service from them!, Tim Safley, Jessica Gonzalez
Feb 02, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us, Teresa. We will share your comments with our team, and we look forward to working with you again.

February 01, 2021

Great dodge Chrysler dealership that I go to, Diego in service is the man. I have taken my vehicles there, and won’t go anywhere else. More

by CESAR.SWALM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Feb 01, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Diego and look forward to working with you again.

February 01, 2021

Great customer service from the Service Advisors. I always appreciate when the Service Advisors remember you by your last name and vehicle. No other dealer does. More

by RAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Leo Akers
Feb 01, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We thank you for your business.

January 31, 2021

Had to get Steering box TSB done. Great customer service. Had Jeep done in a day. Provided rental car with no issues. Feedback from serice was great. More

by Rockinmarine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Feb 01, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

January 30, 2021

Customer service is great. My car sucks. I want to do a buyback because 13recalls and so many breakdowns is enough. To top it off the reason why it has to come back within the 30 days of being here is nev More

by Nancyidiaz1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Aikerman, Jessica Gonzalez
Feb 16, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to give us honest feedback, Nancy. Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly. ServiceManager@HemetCDJR.Com

January 30, 2021

My husband and I were very satisfied in our purchase everybody was nice friendly and very helpful. thank you, we will recommend it to are friends and family, More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica, Sergio A Beltran, Leo Akers, Jerry Becerra
Jan 31, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much, Molly, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hemet Chrysler Dodge Jeep Ram!

January 30, 2021

Great service great help fixed right and fixed right the first time would definitely recommend this dealer and Diego was of great help five star dealer . More

by hondaexracer99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jan 31, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your service experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 30, 2021

Great Service Department Fair pricesGreat Great Service Department Fair prices Great communication Clean service area Recommend it to anyone Open on Saturday Team player Thanks for More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman
Jan 31, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Skip, for choosing Hemet Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 29, 2021

So far not too happy with return calls. The reason I gave a five star rating for “friendliness” of course they are friendly they are “Salesmen”. More

by Pegasus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch ..... Salem and said he was sales mngr.
Feb 15, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your review. We’re sorry your sales visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. GM@HemetCDJR.Com

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