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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,780 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,780 reviews

January 20, 2021

Thank you Mario Medina for selling me my FIRST CAR!! I’m absolutely in love with it! Thank you for also being very proud of my accomplishment, you helped me along the whole time. I will definitely be bringi More

by Sarah Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Jan 20, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Sarah, It's fantastic to hear that Mario provided you with great customer service while assisting you with your "FIRST" new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hemet Chrysler Dodge Jeep Ram!

January 20, 2021

They were very cordial and listen to what concerned me about my car. Carlos was very helpful. Thank you. I will definitely return. Again thanks More

by brooksp773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman
Jan 20, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. Carlos and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2021

Came in for service on several different issues, none were addressed, service claimed to test my trailer issues and said it was fine, but they never checked it, they didn't do anything I asked, but put a More

by FRIENDO2U
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
Feb 06, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best service experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that our service didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. ServiceManager@HemetCDJR.Com

January 19, 2021

Our sales person Tong Champ was helpful and had great follow through. He answered our questions and worked with us on financing options etc. He also delivered the car to us and made the buying process ea More

by TAMRAM21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly Lizarraga, Tong Champ
Jan 19, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that Tong had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hemet Chrysler Dodge Jeep Ram!

January 19, 2021

Great arrived early for my appointment. Was greeted warmly and checked in and taken care of . Work was done also additional problem was detected and follow up appointment made. More

by CULLEY1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jan 19, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hemet Chrysler Dodge Jeep Ram!

January 19, 2021

GREAT PLACE TO BUY A CAR PEOPLE ARE NICE. THEY WORK WITH YOU .. THEY HAVE A BIG SELECTION.. YOU CANT GO WRONG AT HEMET DODGE More

by D.j.edwards84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joclyn was really helpful to , Mario Gallegos
Jan 19, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review, D.J.! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. We're always happy to help!

January 19, 2021

Great job in getting my truck fixed with such a challenging work. However, unprecedented times and circumstances due to Covid, where I believe customer service suffered. Having to constantly call t More

by Bestelat59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman, Leo Akers
Jan 19, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we were able to get your truck fixed. We apologize about not keeping you updated on your truck's service. If there's anything we can do to resolve this, or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

January 19, 2021

Really Profesional, should told me more detail of what my vehicle needs to get done at the beginning. So I don't have to wait longer just incase I decides to get some of the service add it to. More

by Jherrera012887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Jan 19, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for choosing Hemet Chrysler Dodge Jeep Ram! We thank you for your feedback. Come back soon if there's anything else that our team can assist you with!

January 18, 2021

I’m just thankful that we got to have such a great sales person. He knew exactly what we wanted he went straight to the point and being honest and front with us. He helped us get the truck of our dreams. No More

by mrsalvino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Jan 19, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Mr. Salvino, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hemet Chrysler Dodge Jeep Ram are glad to have you as a customer.

January 17, 2021

Upset..have to take car back this wed. Eco light flashes on and off, had to take back for windshield replacement, green light under passenger side dash flashing,otor grinds like thrashing machine when I sta More

by KEEPINGNTOUCH17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tong champ nachampassak
Feb 03, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience, and we hope that we can get to the bottom of it with you and see what we can do to turn it around for you as quickly as possible. If the issues don't get resolved to your satisfaction at your upcoming appointment, or if you would like to discuss any additional concerns, please don't hesitate to reach out to us directly at GM@HemetCDJR.Com.

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