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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,776 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,776 reviews

January 12, 2021

Great experience!! Everything that was discussed over the phone with Tony prior to arrival was as promised. Getting set up with the car was so easy with Ericka! More

by diannaochoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ericka Holloway, Tony Chavez
Jan 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Dianna, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 12, 2021

I always get great service no problems at all Every I always get great service no problems at all Every experience is a good one There is never any issues And everything is done on time More

by Laddinc2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jan 13, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2021

Jessica was amazing. She kept me informed throughout the whole visit. Her knowledge of my vehicle and the different service was very impressive. She also broke down how I could tackle my big service without More

by Enhollo26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jan 11, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

It's great to hear that Jessica was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hemet Chrysler Dodge Jeep Ram!

January 11, 2021

Customer service is fair could be better, but I wasn't totally satisfied with the representative that waited on me, his demeanor was off a bit. More

by Not totally satisfied!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Aikerman
Jan 28, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this Juan Vazquez, Service Manager ServiceManager@HemetCDJR.Com

January 10, 2021

Diego and Carlos are awesome! I’ve been visiting them for all my Dodge & Jeep needs for almost 10 years now. These guys are your All-Stars hope you guys recognize that! I’ve bought 3 cars from you guys now a More

by Jmdady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez
Jan 10, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for this glowing review! We appreciate you taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and Diego and look forward to working with you again.

January 09, 2021

My service advisor was professional and very helpful. From the moment I spoke with her all the way up to picking up my car I felt it was in good hands. Service was satisfactory and I drove away a happy c More

by Jayefelixx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jan 09, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for choosing Hemet Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad Jessica was able to help, and we hope to see you again!

January 09, 2021

Nice early appointment time. Sent me home with UBER at no charge. Kept his promise to call when service was completed. Finally got the Fuel Relay recall accomplished. Like that you keep me informed abou More

by HDOWDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jan 09, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Wow! Thank you so much for this great 5-star review. We thank you for choosing Hemet Chrysler Dodge Jeep Ram. We’re here for you anytime!

January 09, 2021

RIP OFF....SERVICE DEPARTMENT..not returning back phone calls...Waste time being there..ask why not returning back phone calls for 4 hours said busy..over there just laughing and talking...REALLY..Busy???W More

by Whybother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Aikerman
Jan 26, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. ServiceManager@HemetCDJR.Com

January 09, 2021

It was great they did everything possible for us to trade in our car and drive out with a brand new 2021 grand cherokee laredo More

by E.Gera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raenea, Ernie, Diego Rivera, Carlos Aikerman
Jan 09, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your feedback on your recent visit to Hemet Chrysler Dodge Jeep Ram. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your brand new 2021 Grand Cherokee Laredo!

January 08, 2021

I only take my car to this dealership and that’s for a reason !! The best in the IE!! Ask for Carlos!! He’s the best service advisor around & a pleasure to work with! More

by DANGELOPAMARAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman
Jan 09, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your very kind review, Dangelo. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlos, here at Hemet Chrysler Dodge Jeep Ram.

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