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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,776 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,776 reviews

January 08, 2021

It was crowded when I got to the service but they finished my car quicker than I had expected and even with the discount! Thank you Diego! More

by Mako Hughes
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jan 09, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon, Mako! We look forward to sharing this review with Diego, and team!

January 07, 2021

Great service from Jesica and your delivery girl she taught me very well how my truck works She figure out things so they were missing on my trucks that were under the seats More

by AOLMO4U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martines phenomenal and her knowledge flawless , Jessica Gonzalez, Mario Gallegos
Jan 07, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for choosing Hemet Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 07, 2021

friendly group. They keep you up dated on your service. Cost reasonable and allowed time. They spaced the area due covid. I don’t use the car service due to it take too much time More

by JAVANUT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez
Jan 08, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are happy that you found your experience with us to be a positive one at Hemet Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need anything else.

Aug 10, 2021 -

JAVANUT13 responded

The service has not changed. I keep coming back due to the service and cost. They answered questions and keep you updated

January 07, 2021

I’ve taken my Jeep to service and have always experienced great service. No complaints. Staff is very helpful with any questions I may have and great customer service. More

by Alex D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jan 08, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Alex, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 06, 2021

Took my 2018 Jeep Wrangler in 4 times for the same no start issue. It was finally fixed on the 4th visit. It was frustrating but the service staff was friendly. More

by tsand951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
January 06, 2021

Had appt for oil change. Jessica was fun to I interactt with. Wait was e reasonable time. Will be back for further work next month More

by Seacatcal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jan 07, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jessica to be a positive one at Hemet Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need anything else.

January 06, 2021

As of now, I'm ranking it a 1 star pending the future outcome. My salesperson Jerry B. was great to work with. Unfortunately, my 2021 jeep broke down less than 24 hours after purchasing. It was towed a More

by KINGK2W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Diego Rivera, Jerry Becerra
Jan 23, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this. ServiceManager@HemetCDJR.Com

January 05, 2021

Everyone i talked to was incredibly friendly and was looking out for me. I wasnt waiting around all day and i was in and out in a few hours with the truck i wanted. More

by skylerd2613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario madina
Jan 05, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 05, 2021

Brought my keep in to resolve a check engine light. Had to leave the vehicle for two weeks. After having $2,000 worth of services done, the CEL come back after only driving 50 miles. When dropping off More

by erydzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Valentino
Jan 22, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. If there's anything we can do to earn back your trust or if it's possible to discuss your visit in more detail, please feel free to reach out directly at ServiceManager@HemetCDJR.Com.

January 05, 2021

1st time using your service department and I got to tell you that the service was fantastic. I bought a new 2020 Ram 1500 and I'm totally happy thank you very much. Jessica did a great job More

by ciufofam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jan 06, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jessica met your expectations. Thank you again for choosing Hemet Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

Jan 06, 2021 -

ciufofam responded

Thanks

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