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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,779 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,779 reviews

November 14, 2020

Took my 2013 Dodge Challenger in for service service department representative Leo was quick to help me resolve a problem with my car to get the job done right the first time More

by work1788164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Leo. We appreciate your business and our team looks forward to serving you again soon!

November 14, 2020

Treated us like they genuinely cared about us. Very comfortable atmosphere. Everybody seemed to truly enjoy working there and helping us. Loved the music. Only issue I have is we were promised a ful More

by EMUAGOGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renea
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your feedback on your recent visit to Hemet Chrysler Dodge Jeep Ram. We are glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 14, 2020

Quick, simple, effortless experience not only buying my Jeep Wrangler but also getting the oil change and service. Appointment for service made on line is appreciated! More

by mels197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for choosing Hemet Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We are glad we were able to help and we hope to see you again!

November 14, 2020

Bait and switch worst dealer experience to date they advertise great prices. Then sell you bunch of crap you will never need or want for top dollar. They refuse to sell car without them. Avoid this de More

by GALANSTER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Geon Flores
Nov 28, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. ServiceManager@HemetCDJR.Com

November 14, 2020

Took a month to get my car fix but I was very satisfied with all the help I received! Did a such a great job & the customer service was top notch(: thanks Jessica Gonzales & your team for taking care of my More

by Ruby Lucero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Jessica Gonzalez
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us, Ruby. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

November 13, 2020

It was a pleasant experience Diego was very nice , I was given an hour and a half time that my car would be ready and it was ready in 1 hour which was great. More

by argomez864
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Diego here at Hemet Chrysler Dodge Jeep Ram.

November 13, 2020

The service, communication and quick turnaround were very much appreciated. Thank you for making me feel like I was an important part of your business. More

by Marcel Fortin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman, Leo Akers
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 12, 2020

All went good, no complaints, they did what they a good job and we are happy and satisfied with their services. My husband finally had the vehicle of his dreams. More

by IRIS.CHAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez, Tony Pena
Nov 12, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Iris, Thank you for your business and for this review. We're happy to hear Tony and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you or your husband with in the future, please let us know.

November 12, 2020

So helpful! I am not from the area and my car broke down near them so we took to Hemet and Leo was so helpful and easy even an hour from home! Appreciated everything! More

by Em317717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Nov 12, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Em, Thank you for the kind words for our service department! We look forward to sharing your compliments with Leo and our team and don't hesitate to let us know if we can be of further assistance.

November 12, 2020

All talk and no action. Poor communication with customer. I felt that the staff from service manager on down couldn’t have cared less, although I was going to spend about $5000 for my truck to be fixed and n More

by Timnadell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Aikerman
Nov 28, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Tim, thank you for your feedback. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We would like to learn more, and if you'd be willing to give us some more detail, please feel free to reach out to management directly at ServiceManager@HemetCDJR.Com.

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