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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,783 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,783 reviews

November 16, 2020

Not happy that they had my car from 9am-5pm for an oil change, turn wiper blade around and then oder a part for the 4th time for the driver seat. They have ordered the part fixed it and with in days it is More

by Shaylaalbini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
Nov 30, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Shayla, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. ServiceManager@HemetCDJR.Com

November 16, 2020

It’s a xxxxty place xxxx vultures in there trying to rip people off and xxxx worst dealer to go to they don’t care about the people More

by Ds Nuts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera, Carlos Aikerman, Lilly Lizarraga, Leo Akers, Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
Nov 30, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly at GM@HemetCDJR.Com

November 15, 2020

I liked MR Diego professionalism on phone/taking care of my bill-satisfied with price of tires. Being friendly /helpful goes a long way. 1 More

by j.charde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Nov 16, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It's great to hear that Diego was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hemet Chrysler Dodge Jeep Ram!

November 15, 2020

Everyone was very nice and professional, but It shouldn’t take 9 1/2 to complete an air bag replacement when you have an appointment. When I did get my Jeep home I noticed there was some sort of white subst More

by Wise Jeeper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Leo Akers
Nov 30, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the standards we have set for ourselves, and we apologize for any inconvenience. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. ServiceManager@HemetCDJR.Com

November 14, 2020

Quick, simple, effortless experience not only buying my Jeep Wrangler but also getting the oil change and service. Appointment for service made on line is appreciated! More

by mels197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for choosing Hemet Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We are glad we were able to help and we hope to see you again!

November 14, 2020

Bait and switch worst dealer experience to date they advertise great prices. Then sell you bunch of crap you will never need or want for top dollar. They refuse to sell car without them. Avoid this de More

by GALANSTER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Geon Flores
Nov 28, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. ServiceManager@HemetCDJR.Com

November 14, 2020

Took a month to get my car fix but I was very satisfied with all the help I received! Did a such a great job & the customer service was top notch(: thanks Jessica Gonzales & your team for taking care of my More

by Ruby Lucero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Jessica Gonzalez
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us, Ruby. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

November 14, 2020

Took my 2013 Dodge Challenger in for service service department representative Leo was quick to help me resolve a problem with my car to get the job done right the first time More

by work1788164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Leo. We appreciate your business and our team looks forward to serving you again soon!

November 14, 2020

Treated us like they genuinely cared about us. Very comfortable atmosphere. Everybody seemed to truly enjoy working there and helping us. Loved the music. Only issue I have is we were promised a ful More

by EMUAGOGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renea
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your feedback on your recent visit to Hemet Chrysler Dodge Jeep Ram. We are glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 13, 2020

The service, communication and quick turnaround were very much appreciated. Thank you for making me feel like I was an important part of your business. More

by Marcel Fortin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman, Leo Akers
Nov 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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