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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,779 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,779 reviews

October 27, 2020

Good selection of Wranglers. Not high pressure. Salesman was pleasant and helpful. Crowded so come on a weekday if you can! It was worth the drive for the price and financing. Only suggestion: P More

by RAINBOW4GOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Ernie
Oct 27, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Wrangler. We truly appreciate your feedback!

October 27, 2020

The employees were nice, but never fixed my mechanical issue so wasn’t good visits 3 times in a row. Also, very hard to contact. More

by Katherine Tafoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera
Nov 10, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Katherine, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. ServiceManager@HemetCDJR.Com

Nov 11, 2020 -

Katherine Tafoya responded

I’ve tried telling this location what was wrong and they still have done nothing about it. I even told Nissan (where I got the car) to see if they could fix it while it’s still under warranty and they still haven’t called me to make an appt.

October 27, 2020

Tong "Champ" was very pleasant to work with. Moe however, was horrible during and after. I advise everyone that goes to HCDJR to take their own financing or ask for a different rep. More

by MPAVA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe Fahkuri, Tong Champ, Tevita Taukeiho
Nov 10, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to submit a review. We are so glad Tong could assist you with your vehicle purchase and was pleasant to work with. We truly appreciate your business. We apologize, however, that the finance portion of your experience was less than stellar. If you would like to further discuss your concerns, feel free to contact us at your convenience at GM@HemetCDJR.Com.

October 26, 2020

That did an excellent job very great service, good communication no complaints thank you for the good work. I wish more delicious like your. I would deathly recommend your dealershid More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Lilly Lizarraga, Leo Akers
Oct 26, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Leo, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 26, 2020

HCDJR is the place to take your car for service. Diego is very professional and I trust him with my vehicles. He is very informative and I don’t feel like he’s trying to just up sale me. More

by OREONDALBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Oct 26, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We are very happy to hear that Diego provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

October 25, 2020

Dealership has a great facility, and service is great. Diego Rivera is the guy to go to; always friendly and attentive. I keep bringing my car for service here More

by MURILLO2387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Oct 26, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Diego and our team. We're glad to hear they delivered such a great experience!

October 25, 2020

Starting with general manager not doing his job TIM to all the other people that I mentioned up untill now for the past 2yrs jeep being more at shop then with us becouse motor / transmission and more mech More

by Raquel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Diego Rivera, Carlos Aikerman, Leo Akers
Nov 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Raquel, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to reach out to us at your earliest convenience. ServiceManager@HemetCDJR.Com

October 25, 2020

Horrible service dept. no communication between them and parts dept. service dept staff show no sense of urgency or seem to care about customer service More

by SALCARRION
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sergio A Beltran, Jessica Gonzalez
Nov 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Sal, thank you for bringing this problem to our attention. We’d love to learn more about it and help you further. Please reach out to our service manager. Thank you. ServiceManager@HemetCDJR.Com

October 24, 2020

Leo was absolutely wonderful!! He took great care of my Jeep! Everybody was professional, warm and friendly. I will definitely recommend this dealership to others! More

by heaven4777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Oct 26, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello there! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Leo, and we look forward to working with you again.

October 23, 2020

Everything went well, but you need to have someone clean off what they touch. Our steering wheel wasn't black when we brought it in. More

by wadeheisen
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman
Oct 23, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business. We will certainly pay more attention to our cleaning in the future. Thank you for bringing it to our attention. We hope to see you again soon!

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