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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,780 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,780 reviews

October 08, 2020

Service DEPT can not figure out what is malfunctioning 2 visits 10 days in their shop . Still in your shop at this time . I m still waiting for return call from Diego. More

by BWede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera
Oct 26, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your patience, while our service department figures out what the problem is. We strive to make sure that all of our customers leave happy. Service: ServiceManager@HemetCDJR.Com

October 07, 2020

Service department was very helpful and friendly. Vanessa helped me and was very tentative to my needs and made sure I was informed and satisfied with my work. More

by VBORJONSANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hemet Chrysler Dodge Jeep Ram.

October 06, 2020

This location doesn't even deserve 1 star! Truck is in the shop for the 3rd time now, same reason and the service manager won't even call us back or provide a rental car. Each time we call, the receptioni More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Jessica Gonzalez
Oct 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message at ServiceManager@HemetCDJR.Com so we can learn more about your visit?

October 05, 2020

Awesome experience Brandy was an incredible salesperson from beginning to end being patient and answering all of questions. Thank you brandy for helping us find exactly what we wanted! More

by Ramrod2687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Maynes
Oct 05, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hemet Chrysler Dodge Jeep Ram!

October 03, 2020

I was satisfied with the service received. I was disappointed that my vehicle was not washed. Invoice was not entirely accurate describing service recommendation disposition. More

by riscorider59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Oct 05, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We are sorry to hear that you weren't fully satisfied with your visit and apologize for any inconvenience. Please don't hesitate to reach out directly if you would like to discuss your concerns with us. We sincerely value your business and hope you will give us another opportunity to serve you.

October 03, 2020

It was my first visit. Was paid attention to right away. Service was great and price reasonable. Will take my car there for all needs. More

by debbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Oct 05, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2020

I LOVE LOVE my 2016 Hyundai Sonata SE! As a first time buyer i wouldn't have gone to no other dealership better than HCDJR. My kiddos are very happy with our new upgrade as well which is a big + in my boo More

by MARTHA.NAVA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raenea Sullivan
Oct 05, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your business and this review, Martha! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congrats on your new Hyundai Sonata! If there is anything we can assist you with in the future, please let us know.

October 03, 2020

Excellent customer service and overall quality. Leo was very polite, friendly and efficient. I, as always, was very pleased with the prompt and good and efficient service that I received. More

by LJMMCR45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Oct 05, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words for Leo, and for taking the time to leave us this wonderful feedback!

October 03, 2020

From the moment we got there every one was very nice and courteous including our Sales men Chad super nice to his Manager to the finance dept to the young lady Elsie who set our alarm. More

by barrerae1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Elsie
Oct 05, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2020

I really liked the new Jeep dealership. It was very clean and the best part is finding out the same service members are still there. This is my 1st time there since they were at the old building. The fact th More

by jeestrada99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman
Oct 05, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that you enjoyed our amenities! Thank you again for choosing Hemet Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

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