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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,780 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,780 reviews

September 17, 2020

They were all nice gave me the facts I wanted good service overall at Chrysler dodge Jeep ram in Hemet ca X D X D More

by FLOWERPATCH41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Jara
Sep 18, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 17, 2020

My appointment was with Jessica, but she was out that day. Another young lady helped me and she had no business cards and I didn't see her name tag. Very friendly and guided me thru the facility...my fir More

by d_shellon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Sep 17, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hemet Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

September 17, 2020

I've come to like Hemet Chrysler, I've watched them move in and out of 3 different buildings. They have stepped it up a bit though, I would recommend you give them a shot. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Sep 18, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Scott, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hemet Chrysler Dodge Jeep Ram.

September 16, 2020

Had a great experience with this dealership. Service adviser addressed all my concerns and gave me a decent discount for having all repairs handled thru them. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Sep 17, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 16, 2020

Leo was very nice, helpful and patient. He made sure we were able to get our vehicle serviced promptly regardless how busy they were. We really appreciate his great customer service and wish there were mor More

by PHAYMANOU
Recommend Dealer
Yes
Employees Worked With
Leo Akers, Amaray Cordero, Paul Lomeli
Sep 17, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2020

Kevin our sales associate was great through the whole process and very knowledgeable about the car we were interested in. I give him 110 percent approval rating! Shana, the finance manager was great as w More

by WORTYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amaray Cordero, Shana Rogers, Kevin Santoyo
Sep 17, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Kevin and Shana had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

September 16, 2020

I was very happy with Leo and how he got things done. He did a good job and got it done in a timely manner More

by RACR1320
Customer Service
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Sep 17, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2020

we had a wonderful experience especially with our service rep. the work on the truck was very good and the loner car helped us to make a doctor appointment on time. thank you for your service... More

by goodtho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Sep 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to tell everyone about your experience. We hope to see you again for all your vehicle service and purchase needs. We appreciate your business and Jessica and our team looks forward to serving you again soon!

September 15, 2020

Worst experience ever. My sales guy Steve was the best no pressure friendly and nice. Then finance I didn’t get a copy of my docs and my last name is spelled wrong. Service my truck needed to be fixed and le More

by BRANDYBOOTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio A Beltran, Amaray Cordero, Steve Hernandez
Sep 29, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Brandy, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. GM@HemetCDJR.Com

Sep 30, 2020 -

BRANDYBOOTH1 responded

I did reach out to management and owner via email guess what manager replied to 1 email out of 6 or so and still never offered anything for our troubles. I feel you not only missed the mark no one there cares. Good luck Steve you are amazing to bad the rest of the dealership is horrible. The money it cost me in gas and time off work for my husband didn’t matter to anyone there.

September 15, 2020

Jessica was helpful in getting my service work done. Hemet Dodge service Department has been great in resolving issues with my car. One of the better ones. More

by michicatch22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Sep 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have exceptional service experience. We will share your comments with Jessica and our team, and we look forward to working with you again.

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