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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

Overview
Reviews
Vehicles
3.9
2,780 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,780 reviews

September 15, 2020

I live out of town so while my car was there they took care of my recalls. So far no problem with anything. Virus safe More

by Happide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
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Sep 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

It's great to hear that Jessica was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hemet Chrysler Dodge Jeep Ram!

September 15, 2020

I just keep having problems with my radio and this will be the 3rd radio they ordered to put in and it still don't work More

by MRSFORTIN17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Diego Rivera
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Sep 15, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Mrs. Fortin, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call.” ServiceManager@HemetCDJR.Com

Sep 16, 2020 -

MRSFORTIN17 responded

Ive tried calling 2 times since i went in on the 7th of September no return call, ive got an email after i did my review saying someone will contact me within 48 hours and that was last Tuesday, this is an on going problem my car has been in and out of your shop since i got it starting 2 month after i bought it and its barley been a year ive had it

September 13, 2020

Hemet chrysler dodge jeep ram is a great dealership. They really made things easy for me. Going to hemet chrysler dodge jeep ram was the best thing I could have done. More

by JRSHOEMAKER96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Becerra
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Sep 13, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hemet Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

September 11, 2020

I’m extremely happy to have an advisor like Diego at the Hemet dealership. He keeps me informed about the service of my vehicle. He was also able to get me an appointment on a short notice due to an in car More

by jplacencia59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Report | Print
Sep 12, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 11, 2020

The service visit was efficient, speedy, and handled by professional, intelligent people. I was in for a recall, and the estimated time was two hours. It was done in 49 minutes. The service advisor was who More

by Glenn Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Report | Print
Sep 12, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Glenn, for choosing Hemet Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 10, 2020

Jessica is the best she has great customer service and is very polite she good very good care of me with my car and I was happy. More

by Pattyromo1@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Report | Print
Sep 11, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Patty, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jessica here at Hemet Chrysler Dodge Jeep Ram.

September 10, 2020

I really think it would be nice if you guys would wash the vehicle inside and out after having work done on them !! Thank you! Jessica does a really great job More

by Ltlrose4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
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Sep 10, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you for your business and this review. We're happy to hear Jessica and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 10, 2020

Purchased a new gladiator and was told they would mail my floor mats. It's been 3 months and now the dealership is saying they can't mail them. The sales rep was extremely rude and hung up on me.FTP More

by ECHEVERRIA.JAIMEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amaray Cordero
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Sep 14, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. GM@HemetCDJR.Com

September 09, 2020

HE MADE MY DREAM COME TRUE , WE WORKED EVERYTHING OUT QUICK & EASY !! THIS DEALERSHIP IS AWSOME AND WORTH THR DRIVE !! Thank you good job guys. More

by Tyrell.addison645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santoyo, Kevin Santoyo
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Sep 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Tyrell, for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

September 09, 2020

Everyone was great and made it easy to get the car my daughter wanted. Chad made it happen. Great communication. Thank you! Job well done. More

by Interno2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Leo Akers
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Sep 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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