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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,777 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

September 08, 2020

Everyone at the dealership was friendly and attentive. Considering I came in on Labor Day and they were completely swamped, they did a great job. More

by LUKEKIBLER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geon Flores, Tony Pena
Sep 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Luke, for your feedback on your recent visit to Hemet Chrysler Dodge Jeep Ram. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Sep 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Luke, Thank you for taking the time to share your thoughts on working with Tony, Geon, and our team. We're glad to hear we delivered such a great experience!

September 08, 2020

Hemet Ram is the best. Went to look at the trucks and left with one. Tony Peña are salesmen was amazing cool guy. Thank you. More

by CIGA78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember but they were all great. , Tony Pena
Sep 09, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2020

Great service from the moment we arrived to the dealer til we left with our new car. Cassandra kept us informed the whole time we where there. More

by EBOLIVOS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoey, Kassandra Ortega
Sep 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Kassandra can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2020

Totally disrespectful employees. They don’t care about customer. I was there for buy car after test drive we were in the help desk. She print the paper and went to talk her manager she took over 30 min we More

by Pawandeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Becerra
Sep 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear of your experience with the Labor Day Holiday we've had every table (18 tables) being used, and sometimes especially if you do not have an appointment as was in your case it has been taking some time to get customers their information as we're dealing with financial information. We appreciate the feedback and will look into our process' to make the experience more streamlined in the future during our Holiday Sales Events! GM@HemetCDJR.Com

Sep 21, 2020 -

Pawandeep responded

I had appointment . But i think they won’t sale the car to us. Even they didn’t try to make deal with us

September 06, 2020

Great experience, took a few days to get a deal together but worth it to get the right one! Kevin kept me updated and made sure we got into the vehicle I wanted More

by BHAPS1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly Lizarraga , Kevin Santoyo
Sep 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 05, 2020

I called to schedule a service for an accessorie to be put onto my Ram 1500 Truck after purchasing this vehicle back on 8.14.2020 and was told by the sales rep Veronica Lujan that the Service Department w More

by Sam Lanning
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amaray Cordero
Sep 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Sam, Thank you so much for your excellent review! We are so glad that Amaray had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hemet Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need anything else.

September 05, 2020

Kassandra & Bere were such a great help! They were able to break down my monthly payments and made it super easy to understand, especially for a first time buyer with no experience such as myself. Very unl More

by danyaamelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bere Lazaro, Kassandra Ortega
Sep 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Danya, Thank you so much for your kind words regarding working with Kassandra and Bere, and for taking the time to leave us this wonderful feedback!

September 05, 2020

Very busy store we as my wife and I very pleased 😄 with way we were treated store very clean yes I would recommend someone to come to your dealer ship More

by DPAUL6015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Valdez, Tevita Taukeiho
Sep 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Here at Hemet Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Rebecca and Tevita, and it was a pleasure having you at the dealership. We appreciate your review!

September 04, 2020

Jessica Gonzales is the best..freindly and kniws how to stay on top of the customers needs. Shout out tothe rest if the team. Thanks! More

by Jec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Sep 04, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your kind words for Jessica and the service team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hemet Chrysler Dodge Jeep Ram.

September 03, 2020

My parts were ordered in June after not hearing back I called they had ordered the wrong parts. After 2 months without an answer I scheduled Redlands to order my parts , I had to go to Hemet to get my old More

by bmattz15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera
Sep 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We are sorry to hear of your experience and apologize for the miscommunication. If you would be willing to share some more information, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to us directly at ServiceManager@HemetCDJR.Com

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