Hemet Chrysler Dodge Jeep Ram

Great customer service from both Jessica and Diego. Also really enjoyed the free uber service to my home and back. However, Upon arrival there was a line to get into the service department with cars parked really enjoyed the free uber service to my home and back. However, Upon arrival there was a line to get into the service department with cars parked on both sides which made it very difficult to move out of oncoming vehicle’s way. Also took around 20 minutes just to checkin my vehicle which felt too long. It seemed very unorganized. I felt the service techs could do a better job also. My vehicle had grease prints on top of hood. Also the fluids where not topped off. The rear diffIdentical oil was changed along with some axle work, and when I looked at the rear differential it was covered in oil or grease. I think they could have at least cleaned it up a bit. After paying $3700 for maintenance and repairs, I figured my vehicle would have been washed prior to me picking it up, but I was told it’s only by request. I requested it on the spot and when I got my vehicle back it was still completely saturated with water. I ended up having to dry the vehicle myself. This was my first time taking my vehicle to this dealership, and I was very disappointed with my experience. I would go back only if I had to such as for a recall service or something similar. More

Best service ever! They sold us with a new jeep. I couldn’t thank them enough! Great service with those two only! Had a best experience with Isabell, where lies where developed and best people’s skill couldn’t thank them enough! Great service with those two only! Had a best experience with Isabell, where lies where developed and best people’s skill caused us to drive twice to Hemet! Trying to sell us a 2018 car that had many problems that she lied about to cover it up so we would be dealing with it at the end! Yeah no thank you. Not sure why she still a sales “closer” really bad attitudes and her 3 people help her cover up her lies and mistakes! Which is really bad for the business!! Promote Vanessa instead! She had plan A and B, it barely took us 2 hours verse with Isabell.. she took all day to waste our day plus two weeks lying and ignoring our calls. Vanessa And Jose we’re friendly, fast, and on point! They helps us figure out the issue and solved it! We went home with a new 2020 jeep Cherokee trailhawk instead of a used 2018 Jeep Compass with almost 60,000 miles in it! They helped us figure out a best way for payments and wether a co signer is a must! Thank you again Vanassa and Jose! More

The service department went above and beyond with the service on my Jeep. They took care of an issue they found without me even requesting it. They were great! service on my Jeep. They took care of an issue they found without me even requesting it. They were great! More

The service person was very nice and helpful with all the information I needed to service my jeep they called when the vehicle was ready which was fast information I needed to service my jeep they called when the vehicle was ready which was fast More

Staff are very friendly and I like the energy everyone has there.When I was looking at the vehicles the sales person want rushing me and when I asked questions she answered them. has there.When I was looking at the vehicles the sales person want rushing me and when I asked questions she answered them. More

Great customer service my car was seen for 3 recalls they had it ready like in 6 hrs they scheduled a appointment a soon as the part were there love the experience they had it ready like in 6 hrs they scheduled a appointment a soon as the part were there love the experience More

It was great working with Jerry. He was a very nice and friendly sales person. Great attitude and it made the choice to buy our Jeep very easy. Also, the dealership had the best pricing and was well worth friendly sales person. Great attitude and it made the choice to buy our Jeep very easy. Also, the dealership had the best pricing and was well worth the drive. More

We bought a van here a few years back. We are happy with our purchase. We opted for an extended warranty and bought an oil change package. Definitely worth the additional costs. Jessica in the service depar our purchase. We opted for an extended warranty and bought an oil change package. Definitely worth the additional costs. Jessica in the service department always helps me when I bring the van for service. She is always very friendly and professional. She has always provided excellent service. More

Great work by Leo! Every time I go there he is able to get me a rental so I can go Back home which I leave very far! get me a rental so I can go Back home which I leave very far! More

i went i for an oil change and it was fast and they also help me with getting new leather seats for my car thank you help me with getting new leather seats for my car thank you More