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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

3.9
2,780 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,780 reviews

August 26, 2020

I was on time for my 7:15 appointment approximately 2-3 pm I was given a call with a price estimate. Arriving that early morning my Jeep should have been evaluated much earlier to give me cost of repairs More

by btcmretusnnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Aug 27, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

August 25, 2020

Jessica Gonzalez in the service department was fantastic: she was very professional, very knowledgeable, very helpful and friendly. Very much appreciated her help - thank you! More

by rahillysharon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Aug 25, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2020

Convenient… Efficient… And thoroughWe were out on the Convenient… Efficient… And thorough We were out on the road the car quit… We were able to drive straight to the dealership and they were able to take More

by Godsgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Aug 25, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hemet Chrysler Dodge Jeep Ram.

August 25, 2020

I had a great experience with the service department. The staff was extremely friendly. They performed quality work. And I felt that I was honestly being taken care of. More

by cwhwc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Aug 25, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leo met your expectations. Thank you again for choosing Hemet Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2020

Quick and clear communication (email or in-person), final price was exactly as negotiated (no last-minute surprises). Professional and polite salesperson, amazing service, deftly would recommend to anyone wh More

by MARTINEZFERNANDA48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Becerra
Aug 24, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

August 23, 2020

Great service, great help and easy problem solving... questions and concerns were answered and great help to get the type of car i was looking for More

by Prez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
veronica
Aug 24, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hemet Chrysler Dodge Jeep Ram.

August 23, 2020

Pleased with Jessica’s professional and courteous advice, always helpful. I really want to thank Kevin for working with my vehicle to get it repaired More

by stacey.lx.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bacon, Jessica Gonzalez
Aug 24, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, Stacey, and for taking the time to leave us this wonderful feedback!

August 23, 2020

I took my car in because it kept on shutting off, the fuel pump was replaced. As I drove my car today 8/22/20 it shut off again. I am not satisfied because this vehicle may cause an accident, even cause More

by laura.mora5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera
Sep 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello Laura, I'm sorry your experience didn't meet the expectations we set out for our clients. We strive for the best possible service experience which is why your comments are so concerning. Please feel free to reach out to me directly so I can better understand the situation and assist in making the necessary corrections. Thank you. ServiceManager@HemetCDJR.Com Sales: GM@HemetCDJR.Com Service: ServiceManager@HemetCDJR.Com

August 22, 2020

One guy that stands out the most is chad. He helped me out with my everything and he made everything run smooth for me. I would recommend this dealership to Friends and family More

by anthonygiron89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad , Jessica Gonzalez
Aug 23, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you, Anthony, so much for your excellent review! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

August 22, 2020

Always friendly sales and service department staff. I recently took my car in for service and Leo was great. Answered all my question and gave advice. More

by HOFFARTHGROUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Aug 23, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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