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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,777 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

August 21, 2020

Bere dropped the ball on customer pick up. Chad and the sales manager were 5 stars all day long thank you for helping us with the car pick up. More

by zettiefrench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad the new guy 5 stars, Jessica Gonzalez, Bere Lazaro
Aug 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hemet Chrysler Dodge Jeep Ram.

August 21, 2020

My last visit with service was typical. Always professional, well staffed and committed to my satisfaction. The service writers are on top of everything. Bottom line is I trust Hemet Jeep, dodge, More

by BOBKIRK555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
Aug 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

August 20, 2020

Unfortunately not a good experience, not an easy process, no communication, not completed in a timely manner. Customer service is very poor, this business bites off more than they can handle. More

by VALFUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera, Jessica Gonzalez
Sep 06, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly at ServiceManager@HemetCDJR.Com

August 20, 2020

We came in on a Saturday and it was so busy we didn’t get any help!! Sunday Christian helped and he was the BEST More

by 3343ELLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Valdez, Christian Harding
Aug 21, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christian met your expectations. Thank you again for choosing Hemet Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

August 20, 2020

It was weird how at first my oil change was gonna be 80 something dollars then when I went to pay they dropped it to 50 dollars. When I got home I figured why. They scratched my bumper and didn't say nothi More

by ELJEFEXAVIER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Akers
Sep 07, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our service manager at ServiceManager@HemetCDJR.Com.

August 19, 2020

Leo was awesome got me in and out of there quick for my oil change! Also answered all my questions I had. Definitely recommend the service department! More

by RAYM_MURILLO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Aug 20, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for choosing Hemet Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad Leo was able to help, and we hope to see you again!

August 18, 2020

My experience at Hemet CDJR was, as always, stellar. It’s nice to go into a business and be treated with consideration, kindness, and respect. Leo, the Service Advisor that helped me, was very courte More

by NanasJeep!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Aug 19, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Leo here at Hemet Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

August 17, 2020

Diego greeted me at the service center with a smile and a warm welcome! He was very pleasant and thorough about the work that was going to be done to my vehicle it was all in all a great experience! More

by HERNANDEZMARIE7705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Aug 18, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear Diego was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 17, 2020

Very good service n helpful workers friendly make feel comfortable n safe very good service we really recomended n ready to back for another car More

by kristinesermeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoey, Kassandra Ortega
Aug 18, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Hemet Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance!

August 17, 2020

The dealership had the vehicle I was promised by email. I had forgotten who I had talked to. Was greated by Mario after a few minutes. The only negative I have is that even my children noticed several emplo More

by EDMALY85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Gallegos
Aug 18, 2020 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about Mario and for taking the time to leave us this wonderful feedback!

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