
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
Filter Reviews by Keyword
By Type
Showing 2,777 reviews
I left the Hemet Diamond Valley Dodge Chrysler dealership feeling satisfied and encouraged to revisit this dealership again the service was very respectful kind and made me feel that they were honest with wh feeling satisfied and encouraged to revisit this dealership again the service was very respectful kind and made me feel that they were honest with what they said I look forward to my next visit thank you Hemet Dodge Chrysler Jeep Ram Diamond Valley California More
Great service, they worked their magic on completing a deal with me. I will definitely be recommending Hemet Chrysler Dodge Jeep Ram to my family and friends. deal with me. I will definitely be recommending Hemet Chrysler Dodge Jeep Ram to my family and friends. More
Great car selection, very good advertising - no hassle negotiation and fantastic customer service. They stood behind their word. A special shout out to Vanessa and Tevita, he was on it and took care of e negotiation and fantastic customer service. They stood behind their word. A special shout out to Vanessa and Tevita, he was on it and took care of everything! More
Biggest Hassle Ever I want to start off by saying that I indeed purchased a vehicle from this dealership however it was not easy, at all. I had a very early appt and t I want to start off by saying that I indeed purchased a vehicle from this dealership however it was not easy, at all. I had a very early appt and the sales member who was supposed to assist me did not get to the dealership until an hour and a half after our appt time - they showed up with a starbucks coffee in hand. It seems as if this dealership is OK with making their customers wait for hours upon hours to purchase a vehicle; I looked around the dealership to see if I was the only person becoming inpatient (at this point I had already been at the dealership for about 4 or 5 hours and my credit still had not been checked) and every single person being helped (or not helped, actually) had the same look of "can I just buy my vehicle and leave?" on their face. I spent a total of 8 hours at this dealership, which easily could have been a fraction of that time as I walked in to this dealership ready to buy the car at the price listed; I was probably the easiest customer this dealership has ever seen yet they decided to bust my xxxxx for 8 hours. At the end of the deal, once everything had been signed the staff were scrambling to figure out how to "remove the dealership security alarm" on my newly purchased car which took an additional 30 minutes. It was as if this was the first time this dealership had ever sold a car in their entire history. TL;DR? I spent a lot of unnecessary time at this dealership and staff was not helpful at all and made this purchasing experience awful and a lot harder and longer than it was supposed to be. I would NOT recommend coming to this dealership - yes, I am saying that even though I purchased a vehicle from them. P.S. the people who "helped" me through out the day are not listed so I am unable to attach them to this review. More
A great experience! The folks we worked with were Kind, Friendly, Courteous and Knowledgeable. We drove from Sacramento area to Hemet because Hemet was the only auto dea The folks we worked with were Kind, Friendly, Courteous and Knowledgeable. We drove from Sacramento area to Hemet because Hemet was the only auto dealer on the West Coast who had the interior color of Ram we wanted. Tony Pena Flores was an awesome dealer we worked with. Chrissy Martinez always made sure we did not fall through the cracks during the distance we dealt with and the COVID-19 experience! Jose Cordosa was up front, positive and gave us great deal! Jose in finance was very thorough & Kind. More
Excellent service, the salesman super friendly no pressure, super happy to buy my scar pack with them and 5 stars for their finance Department I will come back pressure, super happy to buy my scar pack with them and 5 stars for their finance Department I will come back More
Great car buying experience! Sergio, Vanessa & Shana were all awesome! Everyone was friendly and helpful and were able to get me in the SUV I wanted. all awesome! Everyone was friendly and helpful and were able to get me in the SUV I wanted. More
Excellent customer service. The staff were very helpful and courteous. I was helped by Carlos who was polite and knowledgeable. The service department at this dealership was first class. and courteous. I was helped by Carlos who was polite and knowledgeable. The service department at this dealership was first class. More
They took really Great Care if me ... Both the Sales Women and the Finance Manager both were Amazing... I recommend this Dealership to anyone who wants a great Deal and Excellent service Women and the Finance Manager both were Amazing... I recommend this Dealership to anyone who wants a great Deal and Excellent service More