Hemet Chrysler Dodge Jeep Ram

Dealership was great. Customer service is right on. The service was quick and painless. I had my son eiyy to b me and he was good because it went quick. service was quick and painless. I had my son eiyy to b me and he was good because it went quick. More

appointment service Drove up to service department at scheduled appointment time and was immediately attended by Cody Santana. Cody wrote up paper work and gave estimat Drove up to service department at scheduled appointment time and was immediately attended by Cody Santana. Cody wrote up paper work and gave estimate of cost and wait time for service to be completed. An hour later my car was done. All work done was under estimate and at a timely manner! The only issue that I had with this outstanding service was that the power steering fluid was not topped off as needed. More

Long time customer, always treated great! Truck serviced in a timely manner and explained when returned... will be back for my continued service contract on my Ram 2500!... Several employees; all checked of in a timely manner and explained when returned... will be back for my continued service contract on my Ram 2500!... Several employees; all checked off, made a point to say hi, see how I’ve been doing and shake hands! Makes you feel like family... very nice!... More

Great experience.the staff was very Knowledgable and made us feel comfortable with the purchase. I would recommend some one else to visit this location. us feel comfortable with the purchase. I would recommend some one else to visit this location. More

Great service and the service manager Diego was great and very professional would recommend them to anyone The new dealership looks great D C J R very professional would recommend them to anyone The new dealership looks great D C J R More

I’m leasing a 2020 Jeep Grand Cherokee X and to start I live over an hour away from the dealership. When I got home after getting the Jeep we noticed that all rims had a lock on them. I looked for the lock live over an hour away from the dealership. When I got home after getting the Jeep we noticed that all rims had a lock on them. I looked for the lock and it was not in the vehicle. I called and spoke to the salesman about it and he never responded. I had to call the dealership and speak to someone else about it. They ended up mailing me a key for the locks after a few days. Second thing was we agreed to a payment and when the first statement arrived it was $5 more than what was agreed to and written on the contract. I called and they said there’s nothing they can do because they decided to type N/A on our garaging address. So when the correct address was put in the system the taxes went up a point which raised the monthly payment. More

Go Somewhere Else I recently purchased a used vehicle from this dealership. Unfortunately, without the sales manager disclosing, the final sale price of the vehicle end I recently purchased a used vehicle from this dealership. Unfortunately, without the sales manager disclosing, the final sale price of the vehicle ended up thousands more due to add-ons that I never authorized. Now, I am in an upside down car loan because the CDJR sales staff did not disclose the full details to me. To add insult to injury, the vehicle is an electric hybrid model and originally comes equipped with a charging cable. I was told by Ernie Galante, that he would take the time to locate the charging cable, and, if he couldn't find it, he would purchase a new one. After two weeks of back and forth phone messaging, no surprise, I don't have the car charging cable. I don't even want to drive the vehicle due to this bad experience that comes to mind everytime I get in it. Bottom line: save yourself some money and alot of frustration, and go somewhere else to purchase your next vehicle. More

I came in for an oil change and tire rotation. The service department and staff were fantastic and friendly. They got me in and out, the prices were fair, the service good. They gave me an inspect service department and staff were fantastic and friendly. They got me in and out, the prices were fair, the service good. They gave me an inspection report, it’s all good. More

Customer Service Customer service through Jessica in service is fantastic!! She really follows through on your vehicles and lets you know what is going on etc. Alway Customer service through Jessica in service is fantastic!! She really follows through on your vehicles and lets you know what is going on etc. Always very nice! She is fantastic to deal with. Joyce Levering More

After spending a large amount of. Money with the dealership it is highly disturbing to have to return twice because the dealership doesn’t want to pay for shipping on items (wheel locks and toolmkot dealership it is highly disturbing to have to return twice because the dealership doesn’t want to pay for shipping on items (wheel locks and toolmkot) that you forgot to provide at the time of sale. More