
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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long wait when i make a app for svc,like a oil change,it should not take 2-hrs.your staff is always great ..when i need or want a new car they are the reason i when i make a app for svc,like a oil change,it should not take 2-hrs.your staff is always great ..when i need or want a new car they are the reason i come back..and jessica gonzalez is the best rep you have there//////. More
Did not check tire pressure or rotate my tires. Tire pressure did not change on back tires. I checked them before I dropped it off. The tire pressure were them the same when I arrived home, so my t Tire pressure did not change on back tires. I checked them before I dropped it off. The tire pressure were them the same when I arrived home, so my tires weren't rotated or the pressure checked. Very unhappy! Why did you say you did this when you didn't? I told Cody to rotate them. I always rotate my tires. More
awsome service the staff was very nice and worked to stay within my budget and couldn't do enough to help me buy my dream car. My family was over the moon about this the staff was very nice and worked to stay within my budget and couldn't do enough to help me buy my dream car. My family was over the moon about this purchase. More
Positive Experience This was our first visit to this dealer. We were greeted promptly (by Jessica Gonsalez), our service arranged promptly and it was done 'on schedule' o This was our first visit to this dealer. We were greeted promptly (by Jessica Gonsalez), our service arranged promptly and it was done 'on schedule' or faster. Our only 'complaint' would be the check-in area...not customer friendly at all. All waiting customers stand in a narrow hallway just inside the door...getting bumped and bruised by every passerby! The area needs serious attention. More
Great staff and very professional. Awesome and very friendly staff. They go beyond to win ur business and listen to your needs for new car friendly staff. They go beyond to win ur business and listen to your needs for new car More
Tong Champ and Jose Cardoso were AMAZING! I went in slightly blind, with this being the first car I’ve ever purchased, but they made everything so simple for me. Both men heard me out on what I was loo slightly blind, with this being the first car I’ve ever purchased, but they made everything so simple for me. Both men heard me out on what I was looking to put down and pay monthly and did everything in his power to stay within my guidelines. I walked out with a completely different car than I walked into there wanting, but after talking with both Champ and Jose I was confident that this was the best choice for me, especially given my specific guidelines and work with me. At no point did I ever feel pressured into making a purchase or as if I was being taken advantage of being a first time car buyer with no experience. I would highly recommend both men to anyone I know looking to make a new car purchase. Such a great experience. The tea that was available while I waited was a plus as well. I’m forever grateful for these guys! More
Poor understanding and knowledge of maintenance contract My 2019 Dodge Charger came with a purchased 2 year maintenance contract. I received two and was told I had none left. Carlos provided excellent custom My 2019 Dodge Charger came with a purchased 2 year maintenance contract. I received two and was told I had none left. Carlos provided excellent customer service and made the visit right. The new car wash service they provided was poor. No vacuuming of interior and no drying of exterior. Not sure what is going to happen when I come in for my last oil change, tire rotation and car wash. More
JT great representative Service was friendly, quick and professional. JT, the service rep made recommendations and did good job of keeping service within my budget. Window i Service was friendly, quick and professional. JT, the service rep made recommendations and did good job of keeping service within my budget. Window in waiting to watch progress on your vehicle is cool More
Great Place to Buy a Car I really don't know what to say, other than the staff was very friendly and the experience was simply AWESOME!!! Special Thanks to the GM... Sergio Be I really don't know what to say, other than the staff was very friendly and the experience was simply AWESOME!!! Special Thanks to the GM... Sergio Beltran. More
Great experience. Sherman is the man! He saw that all my questions were answered and that I left with the vehicle I wanted at the price I was comfortable spending. Marl Sherman is the man! He saw that all my questions were answered and that I left with the vehicle I wanted at the price I was comfortable spending. Marlon and Jesus rock too!! Thanks for the great service guys! More