Hemet Chrysler Dodge Jeep Ram

Great Place to Buy a Car I really don't know what to say, other than the staff was very friendly and the experience was simply AWESOME!!! Special Thanks to the GM... Sergio Be I really don't know what to say, other than the staff was very friendly and the experience was simply AWESOME!!! Special Thanks to the GM... Sergio Beltran. More

Professional service and quick service Very efficient service and handled quickly. Your new building is very nice! Every question was handled professionally and I would recommend your dea Very efficient service and handled quickly. Your new building is very nice! Every question was handled professionally and I would recommend your dealership to everyone. More

Great place to go get your car I bought my car from Audon and he was great. When we first came in we talked to a guy and he was rude, I really just wanted to leave however Audon ask I bought my car from Audon and he was great. When we first came in we talked to a guy and he was rude, I really just wanted to leave however Audon asked to help us, he was friendly and attentive. We will be back in a couple of months and we are going to get another car from him. More

Great new service center! Had a funny acting transmission on my Journey. Went the new Hemet Dodge service department. They listened to me concerns, assured me that their tran Had a funny acting transmission on my Journey. Went the new Hemet Dodge service department. They listened to me concerns, assured me that their transmission specialist will find and fix the problem. Even though it was the holiday season, a few days later they took out the trans, opened it up and saw several damaged internal parts. Replaced the bad parts, cleaned and reinstalled. Car runs perfectly! Very nice and knowledgeable service technicians! Won’t go anywhere else from now on! More

Super fast had me in amd out great service Live the new location and everyone was super frendly . The store was super clean and they were so quick to get me in and out Live the new location and everyone was super frendly . The store was super clean and they were so quick to get me in and out More

DO NOT BUY A CAR HERE! ! ! This place attempts to cheat you every way they can. From carefully worded advertising of very low prices with small print about dealer add ons, and l This place attempts to cheat you every way they can. From carefully worded advertising of very low prices with small print about dealer add ons, and listing every possible manufacturer discount (disabled, employee, veteran, etc.) that almost no one could qualify for. Examples: 1) Dealer add on of security system (which all the vehicles already have) which is actually a security system for the dealership while the car is on the lot. It cost them $50. They try to get you to pay $995! Nitrogen in the tires at $995 which should be $90 at best. 2) Agree to a price and they write it on a piece of paper in very large print with + tax, license and ADA. I asked what the ADA was and they said it was the full price of the dealer add on! We had already agreed to a price for those which was supposed to be included in the large number at the top! 3) Selling a pre-paid maintenance plan for $695 which covers $180 worth of service! Stay away. They are the worst car dealer and that's saying a lot. More

Purchasing My 2019 PowerWagon They were very helpful in helping me find and purchase my new 2019 RAM Power Wagon. Vanessa really helped answer all the questions that I had. She was They were very helpful in helping me find and purchase my new 2019 RAM Power Wagon. Vanessa really helped answer all the questions that I had. She was even kind enough to drive my party to In N Out! Thank you for the great Customer Service. More

Great customer service Jack made our Jeep buying experience a great one. He had great patience and went out of his way to ensure we were satisfied customers. Jack made our Jeep buying experience a great one. He had great patience and went out of his way to ensure we were satisfied customers. More

Professionals Who Place The Customer First The professionalism that we received from Hemet CDJR was extraordinary. Our salesman Sherman and the manager Marlon went above and beyond the call of The professionalism that we received from Hemet CDJR was extraordinary. Our salesman Sherman and the manager Marlon went above and beyond the call of duty to ensure that the features were looking for in a vehicle were delivered. While buying a car is about a product, we purchased our vehicle from Hemet CDJR because of the customer service and the willingness of Sherman and Marlon to go the extra mile. More

Nice service/Too many hours/Poor followthrough. First let me congratulate you on your new facility. I'm sure it will serve you well for many years. I came into your dealership on a Thursday ap First let me congratulate you on your new facility. I'm sure it will serve you well for many years. I came into your dealership on a Thursday approx. 3 pm and talked to Steve Santoyo. Has very nice and accommodating. He went out of his way to find the vehicle I wanted in Visalia, CA. He said he would drive up to that dealership and get the vehicle and drive it back. Again, I appreciate his extra work. I left your dealership about 6:30 pm that evening. I asked Steve for a business card he didn't have any. Came back about 3 pm the following day to sign final paper work and give him a check. I guess it was my misunderstanding but I have to come up with another $7,000.00 which I did. I told Steve this was a surprise for my wife and a Christmas gift. I also asked Steve if I could have a licensee plate transferred to my new vehicle and he said no it is not possible. I also told Steve I needed to get back to my wife because she is disable. He said he understood. He also said he would have the new vehicle washed, gassed up and temp. license plates put on. Left your deanship about 6:15 pm. That makes almost 6 1/2 hours. Upon signing the final paperwork I was asked about the extended warranty. I told the sales manager I did not get a very big discount of the vehicle he said he had heard I did not. After signing the paper work I had to remind Steve about the car wash which he took care of. Afterwards I had to remind him about putting gas in the vehicle which he did. Afterwards I had to remind him about the temp. license putting on the vehicle which he did. The next day I met with Jesus Santoyo to have my wife sign paperwork. Jesus was very helpful on going over the new vehicle and programing our phones. He was very knowledgeable about the vehicle and said it we have any question please call him. I called two other dealers after the first meeting and asked them about keeping my old license plates and they both of course I could keep them, no problem at all. I gave the $27,000.00 check on our second meeting and told them to hold the check until the following Wednesday which would be the 18th of December. Today is the 25th of December and the check is still not cashed. I've call your dealership and asked them very nicely to please cash the check. Still not cashed. I think that 6 1/2 hours to buy a vehicle to too long. That is not counting the 45 minutes it took for my wife to sign the paperwork. More