Hemet Chrysler Dodge Jeep Ram

Professionals Who Place The Customer First The professionalism that we received from Hemet CDJR was extraordinary. Our salesman Sherman and the manager Marlon went above and beyond the call of The professionalism that we received from Hemet CDJR was extraordinary. Our salesman Sherman and the manager Marlon went above and beyond the call of duty to ensure that the features were looking for in a vehicle were delivered. While buying a car is about a product, we purchased our vehicle from Hemet CDJR because of the customer service and the willingness of Sherman and Marlon to go the extra mile. More

Nice service/Too many hours/Poor followthrough. First let me congratulate you on your new facility. I'm sure it will serve you well for many years. I came into your dealership on a Thursday ap First let me congratulate you on your new facility. I'm sure it will serve you well for many years. I came into your dealership on a Thursday approx. 3 pm and talked to Steve Santoyo. Has very nice and accommodating. He went out of his way to find the vehicle I wanted in Visalia, CA. He said he would drive up to that dealership and get the vehicle and drive it back. Again, I appreciate his extra work. I left your dealership about 6:30 pm that evening. I asked Steve for a business card he didn't have any. Came back about 3 pm the following day to sign final paper work and give him a check. I guess it was my misunderstanding but I have to come up with another $7,000.00 which I did. I told Steve this was a surprise for my wife and a Christmas gift. I also asked Steve if I could have a licensee plate transferred to my new vehicle and he said no it is not possible. I also told Steve I needed to get back to my wife because she is disable. He said he understood. He also said he would have the new vehicle washed, gassed up and temp. license plates put on. Left your deanship about 6:15 pm. That makes almost 6 1/2 hours. Upon signing the final paperwork I was asked about the extended warranty. I told the sales manager I did not get a very big discount of the vehicle he said he had heard I did not. After signing the paper work I had to remind Steve about the car wash which he took care of. Afterwards I had to remind him about putting gas in the vehicle which he did. Afterwards I had to remind him about the temp. license putting on the vehicle which he did. The next day I met with Jesus Santoyo to have my wife sign paperwork. Jesus was very helpful on going over the new vehicle and programing our phones. He was very knowledgeable about the vehicle and said it we have any question please call him. I called two other dealers after the first meeting and asked them about keeping my old license plates and they both of course I could keep them, no problem at all. I gave the $27,000.00 check on our second meeting and told them to hold the check until the following Wednesday which would be the 18th of December. Today is the 25th of December and the check is still not cashed. I've call your dealership and asked them very nicely to please cash the check. Still not cashed. I think that 6 1/2 hours to buy a vehicle to too long. That is not counting the 45 minutes it took for my wife to sign the paperwork. More

New CHALLENGER Tevita when above and beyond to help me get a new car for my son! Car is amazing! The new dealership is absolutely beautiful!! I won’t buy from anyone Tevita when above and beyond to help me get a new car for my son! Car is amazing! The new dealership is absolutely beautiful!! I won’t buy from anyone else! More

Best Car Shopping Experience Ever A very big Thank You to Champ the best car sales professional and the finance team of magic makers.. I drove off in my dream Jeep Grand Cherokee on Ch A very big Thank You to Champ the best car sales professional and the finance team of magic makers.. I drove off in my dream Jeep Grand Cherokee on Christmas Eve..By far the best car shopping experience ever.. More

Excellent, prompt and courteous service. I was helped very well and the staff were very polite and courteous. They serviced my car in a timely manner and they did an excellent job overall. I was helped very well and the staff were very polite and courteous. They serviced my car in a timely manner and they did an excellent job overall. More

Excellent Carlos is always Friendly with a smile on his face no I’ve been dealing with Carlos since 2013 if I ever have a problem tell him he takes care of it Carlos is always Friendly with a smile on his face no I’ve been dealing with Carlos since 2013 if I ever have a problem tell him he takes care of it More

great service also quick well the service was great but had a hard time leaving all the drive ways were block with either cars orv trucks need to correct this, spent time tryi well the service was great but had a hard time leaving all the drive ways were block with either cars orv trucks need to correct this, spent time trying to leave then i did for service need to correct this problem have gates unlock need a better system but I WILL RETURN More

Good dealership Good service, experience, reliability,, friendly, good staff, nice building. The only thing that I saw wrong is that they only give you one key with y Good service, experience, reliability,, friendly, good staff, nice building. The only thing that I saw wrong is that they only give you one key with your purchase because they never find the second one. This is my 2nd new car that I buy with them in one month and the same problem happenened that I had to drive back 3 hours to get my second key and get it programed. I hope I get my key asap with no problems as promised. More

Satisfied Customer I dropped in for a new vehicle, Tong Champ helped me out, he did a great job I left with the car I wanted and they did everything to make sure I left I dropped in for a new vehicle, Tong Champ helped me out, he did a great job I left with the car I wanted and they did everything to make sure I left happy with what I wanted. Would definitely recommend this dealer. More

Great experience buying our first new car Erick was great in helping us with this purchase. He was very knowledgeable about the promotions they have going on right now and broke it all down in Erick was great in helping us with this purchase. He was very knowledgeable about the promotions they have going on right now and broke it all down in detail for us. Erick was polite and very patient with us and our two little girls (2 & 5 yo). He explained everything in detail and walked us through all the features with our Durango. We highly recommend Erick and Hemet CDJR! More