Hemet Chrysler Dodge Jeep Ram

The technician who helped me was Jessica Gonzalez, she was very rude with little to no communication with me. Her customer service skills were very poor and upsetting to me as the customer. was very rude with little to no communication with me. Her customer service skills were very poor and upsetting to me as the customer. More

The service and parts department are fantastic. My car had numerous problems with it and I was expecting it to be down for a month because everything is backordered. They made sure that I was able to get had numerous problems with it and I was expecting it to be down for a month because everything is backordered. They made sure that I was able to get my car fixed within just a couple days. Outstanding service. More

Great service! I brought my car in for a tire rotation, oil change and twenty-three point inspection and they had it all done in a reasonable amount of time for a low price. oil change and twenty-three point inspection and they had it all done in a reasonable amount of time for a low price. More

Cassandra has been integral in getting the "little things" done that always go along with getting a brand new car. She's made it much easier and we are very appreciative. things" done that always go along with getting a brand new car. She's made it much easier and we are very appreciative. More

Very polite got me in as soon as I got there very helpful called me back as soon as They fixed the problems and recommended new problems the found. Very satisfied. called me back as soon as They fixed the problems and recommended new problems the found. Very satisfied. More

Jerrry was very patient, understanding & made me feel comfortable with my purchase. He set me up in a nice reliable car that’ll last me for many adventures! Thanks Jerry comfortable with my purchase. He set me up in a nice reliable car that’ll last me for many adventures! Thanks Jerry More

We drive from Murrieta to bring out Grand Cherokee for Service. Mike Manica is our trusted mechanic. Always satisfied with the service Mike Manica provides. Service. Mike Manica is our trusted mechanic. Always satisfied with the service Mike Manica provides. More

The customer service in the service department is excellent. I want to thank Leo for answering all my questions! Will let you know about the alarm after they come out next week. excellent. I want to thank Leo for answering all my questions! Will let you know about the alarm after they come out next week. More

Very disappointing service experience. Service advisor needs more training. Prices quoted for estimate way out of line. Then parts not available when auto in for scheduled appointment. needs more training. Prices quoted for estimate way out of line. Then parts not available when auto in for scheduled appointment. More

Worst experience in your parts department had to cancel my previously paid for order after waiting three weeks. I ordered some special order parts and was made to pre pay. That was fine the problem is when my previously paid for order after waiting three weeks. I ordered some special order parts and was made to pre pay. That was fine the problem is when I asked the parts guy to verify the part number he wouldn’t and also added that since it was a special order plus electric item I wouldn’t be able to get a refund or return parts. I didn’t feel comfortable with that but I decided to give you guys the benefit of doubt. I called a few days ago to very parts were in and they were, I stoped by to pick up the parts and the guy wouldn’t give them to me because I didn’t have the original invoice. I didn’t bring it with me since I assumed my purchase order would be saved. Then who I presume to be his manager came out and told me there was no order placed and that the parts I ordered were always stocked. What a lie!!! That’s why I had to pay up front, he said they had no record of my order and that I couldn’t take my parts which were in his hands. I told him I would drive 40 minutes home to pick up my invoice and would cancel my order. I brought my invoice in with the pre paid items and will make my future purchases somewhere else. I am modifying my truck and was looking to spend about $3000 dollars in parts guess that’s your loss. More