
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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Process was fast…knew what I wanted and questions taken care of immediately, out the door with ease, super friendly and knowledgeable, great car buying experience care of immediately, out the door with ease, super friendly and knowledgeable, great car buying experience More
First, Service Rep Oscar was both professional but more importantly, he was honest and friendly! There was a hiccup on the completion date of my wife’s Durango and even though the problem was a defective p importantly, he was honest and friendly! There was a hiccup on the completion date of my wife’s Durango and even though the problem was a defective part that arrived, he took ownership of the delay and kept me informed about it. I have taken my vehicles to either Pedder Nissan or Dodge before and I have always been given excellent service! Thank you! More
Customer service was good the service on my jeep was good I was satisfied with the work that they did to help me out thank you I was satisfied with the work that they did to help me out thank you More
Very accommodating, very professional, great customer service, no hassle and straight forward, we were in and out of there in no time with a brand new 2021 Dodge Challenger. Highly recommended! Look for service, no hassle and straight forward, we were in and out of there in no time with a brand new 2021 Dodge Challenger. Highly recommended! Look for Ricky Grasser! More
From the beginning from J sales to Barry mgt to Mitch in service was an outstanding experience. They went out of their way to repair and replace anything that needed to make my experience and vehicle in pe service was an outstanding experience. They went out of their way to repair and replace anything that needed to make my experience and vehicle in perfect condition. I would recommend this dealership and their employees to anyone looking for vehicle. I thank them all. I’m grateful. More
Great service nice professional alert well mannered and clean place.They go be on their work and service. I would recommend all my family and friends to take care of their services clean place.They go be on their work and service. I would recommend all my family and friends to take care of their services More
I arrived for my appt & waited outside for someone to come out for about 10 min. Several service employees saw me, & didn't not offer assistance. I went inside two separate times after that to check in & come out for about 10 min. Several service employees saw me, & didn't not offer assistance. I went inside two separate times after that to check in & to ask if someone could help me for my oil change appt. I was borderline rudely "helped" by being told someone will come out when they can. When the gentleman (that I've already spoken to twice in the office) came outside to the line I was first in....he walked straight passed me to the man that had been waiting BEHIND me for less time & that never came in. When I asked why I was passed, he said "oh I walked right past you didn't I?" I said yes and followed the two men in. He CONTINUED to check in that man for his unscheduled oil change and told me I needed to wait for him to finish with him now. Unbelievable. I was patient, polite, and was there for 2 hours, for an oil change. No apology was offered and not one of the male service employees was professional or helpful to me. The woman that rang me up was the best of them all, I was treated like a real person/valued customer. This was the worst service I have ever seen, total crap show in the service dept where no one wants to deal with the customers waiting there standing. More
This has been the best car buying experience in my life! The environment and sales man where very professional. My new car purchase of a 2021 wide body scat pack charger will be a everlasting memory for my The environment and sales man where very professional. My new car purchase of a 2021 wide body scat pack charger will be a everlasting memory for my son 16th birthday! Sorry I have to mention the 0.9 apr is amazing! I would recommend anybody buying a car to purchase from Hemet Ca More
Attended to needsCheckin fast Good customer service Attended to needs Checkin fast Good customer service Need separate areas for recalls & new work. Appointments booked need priority Need intercom Attended to needs Checkin fast Good customer service Need separate areas for recalls & new work. Appointments booked need priority Need intercom to call for finished cars, so customers doesn’t have to get the cars. More
I was told I was going to be kept In the loop about my car and 4 days later after bunch of call trying to find out about my vehicle I finally get a phone call to pick it up car and 4 days later after bunch of call trying to find out about my vehicle I finally get a phone call to pick it up More