Back

Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,777 Reviews
Contact Dealership

425 Motor Way

Hemet, CA

92545

Directions

By Type

Showing 2,777 reviews

July 22, 2021

It's always clean. I did notice that a few employees are not very cordial. I didn't receive a service check for as I usually do. Had to wait over an hour and a half for the oil change. The service rep who w More

by BILJOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jul 23, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback. We appreciate you confiding in our dealership with your automotive needs, and we are saddened to hear that your recent visit failed to meet your full satisfaction. We appreciate your business and will certainly utilize your feedback to enhance your experiences with us in the future. Please drive safely, and do not hesitate to give us a call if there is anything more that our team may help you with. Best Regards, Sergio Beltran General Manager

July 22, 2021

Everyone was friendly and communicated well with everything. There was a part missing to complete my service and my car had to stay over night but Jessica explained everything to me and had it ready More

by cardonancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
Jul 23, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that Jessica could be of assistance to you and get your concerns taken care of. We thank you for your patience throughout the process. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she or the team may help you with!

July 21, 2021

It’s a good Dealer and every buddy working really professional . Excelente service and professional workers It’s my first time I’m so hoppy More

by Osuna_leo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez, Leo Akers
Jul 22, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review. We are so glad that we had the opportunity to work with you, and we are thrilled that your experience with us met your satisfaction. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

July 21, 2021

Nice people, great cars and good services. I am very satisfied with my car. Thank you very much to Ricky for his help. Very nice, gentleman and professional. More

by NORMAGOODRICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Special thank you to Ricky for his help to buy a nice car.
Jul 21, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Norma, Thank you so much for your very kind review! Your satisfaction means so much to us, and we are thrilled that Ricky could get you into a vehicle that you love. We wish you the warmest congratulations. Please do not hesitate to give us a call if there is ever anything more that Ricky or the team may help you with!

Jul 21, 2021 -

NORMAGOODRICH responded

Thank you very much.

July 21, 2021

It was easy to schedule maintenance, I arrived when scheduled, I waited until it was completed. Took about an hour. I browsed around the dealership. More

by MWORTH847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Jul 21, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are pleased that we could get you and your automotive needs efficiently taken care of. We wish you the safest of travels and hope to see you again the next time your vehicle is ready for service!

July 21, 2021

Leo was phenomenal! He answered any and all questions with confidence of the problem and the vehicle! Extremely satisfied with the service from start to finish. More

by Emelvin757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Jul 22, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for leaving Leo this excellent review! We are happy to hear that he took exceptional care of you and your automotive needs throughout your visit. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 21, 2021

I had an appointment for a warranty oil change. They told me that it would be one to one and a half hours. After approximately 55 minutes, they told me it was ready. I signed the paperwork and I heard the gi More

by spraggs951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jul 22, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that we could get your needs taken care of- thoroughly and efficiently. We thank you for granting us the opportunity to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

July 20, 2021

Your oil change took 5+ hours to complete and I asked for a car wash but wasn’t given one .what’s the point of making an appointment if you don’t abide by the time . More

by 951rapidliner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
Jul 21, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience caused by your recent visit. We certainly aim to provide swift service, but we apologize that our efforts missed the mark. Please give me a call at (951)652-7900 x4301. I would love the opportunity to speak with you personally and see if there is anything I could do to make things right. I hope to hear from you soon. Thank you, Tim Safley - Service Manager

July 20, 2021

Rex, Ernie and Briana were great. They were professional and courteous. It was one of my best car buying experiences. Especially after being treated rudely in Huntington Beach. More

by MG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex and Ernie
Jul 20, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are so glad that we had the opportunity to work with you and provide you with the remarkable experience that you so much deserve. We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of the entire team!

July 20, 2021

Great and honest service. Very respectful and professional staff. Knowledgeable staff. Feels welcoming. Took there time looking for my parts to make sure I got the right parts. More

by Salalatorre69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Jul 21, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We appreciate your business and are happy to hear that you were well taken care of throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

...
80
...