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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,777 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

July 13, 2021

The dealership is very well organized, and the workers are attentive and kind to customers. the customer service is very good, but I wish they did not delay so long with customers. More

by javierbueno268
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe
Jul 14, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Javier, Thank you so much for your positive review. We greatly appreciate the opportunity to work with you, and we are happy to hear that you were well taken care of throughout your visit. We thank you for taking the time to share this feedback, and we hope for a chance to serve you again!

July 12, 2021

Diego was very courteous, professional, and fair with me. I will tell all my Mopar people to see Diego in service. Thank you Hemet CDJR More

by MOANDTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jul 13, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for leaving Diego this excellent review! We are happy to hear that he took great care of you, and he will be pleased to know how greatly you valued his assistance! We wish you the safest of travels, and we hope to see you again the next time you are in need of automotive service!

July 12, 2021

It started off as a bad experience but jose and Angelo. Made buy a our family car a great experience. They were attentive, professional and caring. More

by dominguezmartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul gets 0 stars he lied us, Jose Mendoza
Jul 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Congratulations to your family on your new vehicle! We are overjoyed that our team could make things right for you and make your buying experience both smooth and successful. We thank you for allowing us to assist you with this special purchase, and we can't wait for you all to enjoy your new ride!

July 12, 2021

Very busy dealership, but still willing to make deals. Ricky was very knowledgeable about the truck. We could tell that he “does his homework”. Purchase time was somewhat longer than expected. More

by Jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Grasser
Jul 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Jenn, Thank you for taking the time to share this positive review. Our customers' satisfaction is of the utmost importance to us, and we are pleased to hear that Ricky took exceptional care of you throughout your visit. We greatly appreciate the opportunity to do business with you, and we congratulate you on your new vehicle- on behalf of Ricky and the entire team!

July 12, 2021

I was disappointed when I arrived as I believed the dealership misrepresented actual pricing. Unfortunately I was even rude. The salesman Ron Major’s was polite and patient. Even after I was rude. He w More

by AYALAKIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Major
Jul 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your very kind review. We are overjoyed that your experience with us met your satisfaction! We are so glad that we had the opportunity to do business with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Ron or the team may help you with! Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

July 11, 2021

This has to be one of the worst experiences in my life. NO one returns a call and there is zero interest in selling a vehicle. Absolutely ridiculous. More

by Samdhaliwal93312
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria and Paul
Jul 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

We apologize for the frustration and inconvenience that our efforts have caused, and we would like the opportunity to make things right for you. At your convenience, please email me at sergio@hemetcdjr.com. We value your business and satisfaction, and I hope to hear from you again soon. Regards, Sergio Beltran - General Manager

Jul 14, 2021 -

Samdhaliwal93312 responded

Hi Sergio, I responded to your offer a few days ago and am yet to receive a response? Please advise. Thanks

July 10, 2021

Jessica and the staff go out of their way to take care of the customers they have a really good team there I have all of my service is done there More

by work1788164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
Jul 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are honored to have your business and are pleased that we could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

July 09, 2021

I was not advised my truck was going to take longer than expected I was not provided a rental till 4 days after I had dropped off my truck I had to be contacting the dealer to get updates or I knew noth More

by KAREBEAR12110325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
Jul 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

We regret to hear of your negative experience, and we apologize for the frustration and inconvenience that resulted from it. If there is anything more that we could do for you to or if you would like to discuss your visit with us further, please contact our service manager, Tim Safley, at (951)652-7900 x4301 or servicemanager@hemetcdjr.com. We value your business and satisfaction, and we hope to hear from you again soon.

July 09, 2021

Relatively quick service. Polite and professional. The Relatively quick service. Polite and professional. The waiting area could use better AC when it’s 105 outside, not sure that’s possible. Gotta say, More

by kimberlyannboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jul 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Kimberly, Thank you so much for your 5-star review! We are happy to hear that your recent service visit was smooth and efficient. We appreciate you taking the time to share this feedback, and we hope to see you again the next time you are in need of automotive service!

July 09, 2021

Mario was great thru the process. Attentive and well Mario was great thru the process. Attentive and well mannered. Made the process easy. Finance was smooth sailing. Got my Dodge Challenger r/t More

by Alexsanderrojas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Maynes, Mario Gallegos
Jul 12, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Alexsander, Congratulations on your new Dodge Challenger R/T Scat Pack! We are overjoyed that Mario could provide you with a remarkable experience and a vehicle that you love! We greatly appreciate the opportunity to do business with you, and we can't wait for you to enjoy your new ride!

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