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Hemet Chrysler Dodge Jeep Ram
Hemet, CA
2,777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,777 reviews
July 01, 2021
The wait time was less than we expected, the customer service representative was courteous and friendly, the waiting area was clean overall it was a pleasant experience. service representative was courteous and friendly, the waiting area was clean overall it was a pleasant experience. More
by RJB4112000
Verified CustomerEmployees Worked With
Carlos Aikerman, Leo Akers
July 01, 2021
I never received a call to let me know how my vehicle was doing as far the some issues that I was concerned about. Valentino didn’t call me to let me know how long it would be there. I had to call 4 times be doing as far the some issues that I was concerned about. Valentino didn’t call me to let me know how long it would be there. I had to call 4 times before I could get an answer. More
by vnogues
Employees Worked With
Valtino
July 01, 2021
I was having my jeep serviced due to a brake problem. While there and without resolving the problem for a little over a month. Someone stoled my jeep for a joy ride and took it to Orange county. How I kn While there and without resolving the problem for a little over a month. Someone stoled my jeep for a joy ride and took it to Orange county. How I know of this they invaded a toll on a toll road. I have now discovered that my suspension is damaged. I have reported it to the service manager (Tim) and I reported it to the police department. I have yet been informed of them finding the employee and fired him. More
by sloustau
Employees Worked With
Tim Safley, Diego Rivera
July 01, 2021
Wrote contract with mats and extra key , have not received a call back or update ... tried calling before survey , no answer , voicemails are full , and was also supposed to have the vehicle buffed . received a call back or update ... tried calling before survey , no answer , voicemails are full , and was also supposed to have the vehicle buffed . Drive it off and ac not functioning ... More
by Brittneykad
Employees Worked With
Lilly Lizarraga, Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
June 30, 2021
Service writer was prompt, courteous and pleasant to deal with. Had a left turn signal rear light that was not working. It was fixed by the mechanic who basically found a broken wire and repaired it. All with. Had a left turn signal rear light that was not working. It was fixed by the mechanic who basically found a broken wire and repaired it. All working fine now. Had a 10:30 appointment and all was completed by about 12:30 under warrantee. More
by DUGALYB
Employees Worked With
Do not remember his name.
June 30, 2021
Was happy the deal was completed online and they even delivered it to me on time in Anaheim! Hovever, it took awhile to get the opy of the contract that I signed as the salesperson did not have copies fo delivered it to me on time in Anaheim! Hovever, it took awhile to get the opy of the contract that I signed as the salesperson did not have copies for me. After a few back and forth calls, I was able to get it sent to me. I discovered that I was obligated tobuy ome dealer add ons whih I wasn’t happy about and a rebate was missing. I ended up driving to the dealer to sign a new contract reflecting the rebate. Juan was very helpful and I understand that the dealership is in a new building and there must be some growing pains. More
by cjquinn66
Employees Worked With
Lilly Lizarraga, Jesus Santoyo, Tim Hoey, Jose Mendoza, Jerry Becerra
