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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,777 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

June 23, 2021

I received excellent service at the Hemet Chrysler dealership, I will definitely go back for all my vehicles needs. More

by Kerrywillingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Kerry, Thank you so much for your 5-star review! We are pleased that our team could get you and your automotive needs taken care of. It is an honor to have earned your confidence and loyalty, and we will certainly provide you with nothing less than the same 5-star service in your visits to come!

June 22, 2021

Went in for servicing of my jeep. Was met by friendly associates and the servicing was done in a quick time. Jeep was left clean More

by CICI12.GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that our team could get you and your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than the same 5-star service in your visits to come.

June 21, 2021

Always good service, bought two cars here. My service was really fast. I called with a problem, Valentino said he would work me into his schedule but it may take several hours. I es in snd out in two hour More

by Efwynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentino, Diego Rivera
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review. We are so appreciative of your repeat business, and we are thrilled that we could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible, and we will certainly offer you nothing less than the same 5-star service in the years to come!

June 21, 2021

They got me in from out of town and help my dad with his truck with service and maintance before I had to leave town. Thank you. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Larry, Thank you so much for your 5-star review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that our team could get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

June 20, 2021

The worst dealership service department I have ever had to deal with. I will not recommend this dealership, and I will never recommend them to friends or family. I gave Jessica a 5 star because she is More

by kp57
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback. We are saddened to hear that your recent visit was unsatisfactory, and that the quality of our service failed to meet our own standards. We would appreciate the opportunity to discuss things further and hopefully enhance your poor experience. If you are willing, please give me a call at your convenience at (951)652-7900 x4301. I hope to hear from you soon. Best Regards, Tim Safley - Service Manager

June 20, 2021

Kassandra from the service department was amazing! I would like to speak to someone regarding the experience while purchasing my vehicle. Highly dissatisfied with many factors during purchase. More

by ROXYISABEL98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Jr, Bryce, Mo. I WOUKD LIKE TO SOEAK WITH SOMEONE REGARDING MY VEHICLE PURCHASE EXPERIENCE. Last survey did not work!, Kassandra Ortega
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hi Roxy, We appreciate your business and regret to hear that your recent buying experience at our dealership failed to meet your satisfaction. We thank you for taking the time to bring this issue to our attention and would love the opportunity to make things right. At your convenience, please give me a call at (951)652-7900 x4402. I hope to speak with you soon. Best Regards, Jose Salgado - Sales Manager

June 20, 2021

Words cannot describe the great treatment I received fro y representative. Great customer service, caring, helpful and concerned. I will return in the future and refer a friend. More

by lguest0757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly Lizarraga, Evelyn Venegas
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review, and congratulations on your new vehicle! Your satisfaction is of the utmost importance to us, and we are pleased to know that you were well taken care of throughout your recent visit. Lilly and Evelyn will be honored to know how greatly you valued their assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that they or the team may help you with!

June 19, 2021

The diagnosis and repair were right on. Diego, the service rep, was very professional, respectful, and courteous and kept me up to date on the parts order and repair status. The vehicle was a corporat More

by clsyverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this excellent review! Your safety is our utmost priority, and we are pleased that that the quality of our work met your satisfaction! Offering thorough and efficient service is always our goal, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again- on behalf of Diego and the entire team!

June 18, 2021

I was very pleased with the service I received.The person at the desk made sure I was aware of everything that was going to happen and when I didn’t come right away he came and got me.He made me feel like I More

by WHITEYT27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are pleased that the quality of our work met your satisfaction. We thank you for working with us at Hemet Chrysler Dodge Jeep Ram, and we hope to continue serving you and your future automotive needs!

June 18, 2021

Would like to comment on Jessica, she made me feel at home. Outsanding customer service. Very proffessional and very pleasant. Also the mechanic that worked on my car, he did an outstanding job and gave More

by ULLEGUEJOEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for leaving Jessica this 5-star review! We are so glad that she could put you at ease and provide you with the quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know if there is ever anything more that she or the team may help you with!

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