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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,777 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

June 18, 2021

Had a great experience would recommend. Everyone was very friendly and paperwork was a breeze. If anyone is in the market for a car I’ll definitely put in a good word. More

by GREENWEEDSROBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pena
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review and recommendation! We are pleased that our team could be of assistance to you and make your overall experience as seamless as possible. We congratulate you on your new vehicle- on behalf of the entire team. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

June 15, 2021

Everyone was very friendly and tried to meet my needs and what I was looking for, money wise. In less words everyone was very friendly, good service! More

by alopez42011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cardoso, Pablo Avendano
Jun 15, 2021 -

alopez42011 responded

Good service and very friendly staff!

Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are pleased that our team could get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns!

June 15, 2021

Awesome service and experience! Everyone we worked with was amazing and I loved how efficient Mo (finance) was. I think we all dread the process of paperwork but he made it so quick and easy, I honestly co More

by janessajrosado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Gallegos
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Janessa, Thank you for leaving Mo this excellent review! It is always our goal to ensure that our guests' experiences are as seamless as possible, and we are pleased to hear that Mo took exceptional care of you throughout your visit. He will be honored to know how greatly you valued his assistance, and we congratulate you on your new vehicle- on behalf of the entire team!

June 15, 2021

Service advisors are incapable of customer service and talk down to customers. No transparency or curtacy in calling customer to notify them on whats going on with there cars. Tim and I have had multiple More

by rayea.miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez, Leo Akers
June 15, 2021

Service Advisors were courteous and helpful. I was contacted in a timely manner about tech’s additional findings. Vehicle was ready as promised (same day) and I was called to be so notified. So far, I More

by jtbski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review. Offering quality and efficient service is always our goal, and we are overjoyed that our efforts met your satisfaction. We wish you the safest of travels- on behalf of the entire team. Please don't hesitate to give us a call if you ever have any further questions or concerns!

June 14, 2021

Where do I start? By far one of the worst experiences I’ve EVER had with a dealership. There is no communication between the sales department and the consumer. Especially for a newer buyer. They had my c More

by RYANSANDOVAL1999
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio A Beltran, Sarina Knowlton, Ana Michael, Leo Akers, Amaray Cordero, Jesus Santoyo, Tim Hoey
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Ryan, Thank you for taking the time to share this feedback and bring this issue to our attention. Offering quality service is our goal, and on behalf of the entire team- I apologize that our efforts fell short. I am glad that you were able to speak to our general manager. and if you are willing- I would love to discuss your experience further with you. At your convenience, please give me a call at (951)652-7900 x4301. I hope to hear from you soon. Best Regards, Tim Safley - Service Manager

June 14, 2021

Diego is the best service guy I have ever associated with and that is over a 60 year period. He has my complete trust and I would recommend him to anyone. More

by Jimhenry1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Jim, Thank you for leaving Diego this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! We wish you the safest of travels and will certainly provide you with nothing less than the same 5-star service in your visits to come!

June 14, 2021

Renea was phenomenal! Absolutely loved working with her! Loved having a “delivery” walk through to give me all the details on my new vehicle! Great experience. More

by christian.hendrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renea Sullivan
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Christian, Thank you for leaving Raenea this wonderful review! We are overjoyed that she could be of assistance to you and make your overall experience both smooth and successful! She will be honored to know how greatly you valued her efforts, and we congratulate you on your new vehicle- on behalf of her and the entire team!

June 13, 2021

Not a bad wait time without an appointment…thank you for the great service and keep up the good work you all do for the customers. More

by RICHPIETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentino
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

June 13, 2021

Leo has been absolutely AMAZING! Very knowledgeable in the vehicle as well as able to help with a problem 3 other dealerships in Kentucky could not even identify the problem. More

by Emelvin757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for leaving Leo this excellent review! We are overjoyed that he could put you at ease and get your concerns taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Leo or the team may help you with!

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