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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,777 Reviews
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425 Motor Way

Hemet, CA

92545

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Showing 2,777 reviews

June 13, 2021

This dealer was honest and very professional. They worked hard to find what I needed and wanted. I left very happy with the vehicle and all the options that they found for me. More

by MikeS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo A.
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Mike, Thank you so much for your 5-star review! Your satisfaction means so much to us, and we are thrilled that we could make your visit an all-around success! We thank you for doing business with us at Hemet Chrysler Dodge Jeep Ram, and we can't wait for you to enjoy your new ride. Congratulations!

June 13, 2021

Great service experience very pleasant and helpful I will be taking my jeep there again .your waiting area could use a TV with movies playing More

by Lg01017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are happy to hear that Diego took great care of you and your automotive needs throughout your visit. We appreciate your business. Please do not hesitate to let us know how Diego and the team may serve you again!

June 13, 2021

My issue is not with the service that was done rather with the service representative that was assigned to me, his name is Valentino Sanchez and he blatantly lied to me on more than one occasion. In cont More

by trahombre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your feedback. I am sorry to hear that your recent visit went poorly, and though Diego was able to enhance your experience, I would love the opportunity to discuss things further with you. At your convenience, please give me a call at (951)652-7900 x4301. I apologize for the frustration and inconvenience that resulted from your visit, and I hope to hear from you again soon. Best Regards, Tim Safley - Service Manager

June 13, 2021

Eddie was my salesmen he’s fair game an I appreciate that it’s nothing better then dealing with a honest salesmen’s I love dodge… More

by Gerardjackson397
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez , Tong Champ, Ana Michael
Jun 13, 2021 -

Gerardjackson397 responded

Yes

Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Gerard, Congratulations on your new vehicle! We appreciate your business and are pleased that Eddie could be of valuable assistance to you throughout your visit. It is a pleasure to know that you are such a fan of the Dodge brand, and we are so excited for you to enjoy your new ride!

Jun 25, 2021 -

Gerardjackson397 responded

Appreciated

June 12, 2021

Bad communication... on one day they would tell me that the truck would be ready and days would go by with no communication and then I would call and give a different date and that date was still in correc More

by Manguevara1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We apologize for the frustration and inconvenience caused by your recent visit. Your satisfaction is very important to us, and I would greatly appreciate an opportunity to make things right. If you are willing, please give me a call at (951)652-7900 x4301. I hope to hear from you again soon. Best Regards, Tim Safley - Service Manager

Jun 26, 2021 -

Manguevara1986 responded

I don't believe the oil change was done on my vehicle, the oil light has came on and i checked the oil and its to dark. Have to bring back in to make sure it was done and my time.

June 12, 2021

They absolutely suck! And when I say “They” I mean all of them… from customer service to general work ethic … such a disappointment. Dodges are some of my favorite cars… but I will NEVER go back.. More

by AlexandriaN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Safley, Diego Rivera
June 12, 2021

Service was great until the part someone curbed my brand new tires and dinged my rear bumper… Jessica was quick to come out and take a look and said that they’ll correct the problem and replace the damaged More

by ROBERTESPI85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for confiding in our dealership with your automotive needs. We are happy to hear that Jessica was quick to accommodate you and resolve this issue, and we appreciate your patience throughout the process. Please don't hesitate to give us a call if there is anything more that our team can do for you. We wish you the safest of travels until we meet again.

June 12, 2021

Service was awesome great communication everything was taken care of the first Diego and his staff was very nice and enjoyable to tally to. Thank you More

by 05tjw40s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Jessica Gonzalez
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that our team could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that our team may help you with!

June 12, 2021

The service department was right on top, excellent, that pretty much sums it up I appreciate it , I'll be back so thank you very much. More

by wonderboy70750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
Jun 25, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

June 11, 2021

Carlos is awesome and the technician did an amazing job, got the job done sooner than anticipated! 10/10 would recommend to everyone. Great job More

by JPCPEREZ720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Aikerman
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