Hemet Chrysler Dodge Jeep Ram

Used online appointment scheduling, arrived and was told I did not have an appointment. I showed my appointment confirmation and was told "I'm not IT" we don't do appointments at noon. All in all, I will tr I did not have an appointment. I showed my appointment confirmation and was told "I'm not IT" we don't do appointments at noon. All in all, I will try to avoid this dealer in the future. More

Everyone was very helpful. Jessica contact me and keep me updated at all time. She definitely made me feel like I was family. I will definitely be back for all my vehicle’s needs. updated at all time. She definitely made me feel like I was family. I will definitely be back for all my vehicle’s needs. More

Dealership itself was surprisingly helpful. One of the more pleasant experiences I've had dealing with dodge. Great communication and they seemed to have fixed the problem in one visit. more pleasant experiences I've had dealing with dodge. Great communication and they seemed to have fixed the problem in one visit. More

Jeep went in after making an appointment for a shake, got the vehicle back the next day with the problem corrected. Once again Jessica was great. the vehicle back the next day with the problem corrected. Once again Jessica was great. More

This dealership was very helpful and very friendly when it came to assisting me in looking for the car I wanted and very patient and worked with me to make sure I got into a car if my liking. it came to assisting me in looking for the car I wanted and very patient and worked with me to make sure I got into a car if my liking. More

Everyone was awesome. They took real good care of me. Got me in and out within a hour. Tim Tabor was super helpful. Showed me what needs to be replaced . me in and out within a hour. Tim Tabor was super helpful. Showed me what needs to be replaced . More

Really disappointed with the service department. Took my BRAND NEW DURANGO for a recall and i regret it. Your service tech is really sloppy when I dropped off my durango it was spot less got it back full of BRAND NEW DURANGO for a recall and i regret it. Your service tech is really sloppy when I dropped off my durango it was spot less got it back full of finger prints and smudges. The driver side seat belt was not aligned properly and to top it off i have to bring it back cause your tech broke the side panel. Now i have ro take time off my busy schedule to have something fixed that should have never been broken. Originally i was told no more rhan 2 hrs after 2.5 hrs i aske and they told me i was goin to take 3 more hrs. Really unprofessional. Hope that next visit will be a lot better and that the replacement part arrives SOON. More

Very bad customer service and no action plan or answers given. I've made multiple phone calls and now 3 emails. Great lip service but no action. given. I've made multiple phone calls and now 3 emails. Great lip service but no action. More

They greeted me at the door and got to me at a reasonable time. When it was my turn they handed my problem in a professional way reasonable time. When it was my turn they handed my problem in a professional way More

Our sales man Deangelo was super genuine, knowledgeable and helpful. I would strongly recommend you ask for him when making your next purchase. With him you know he will be honest and actually care about y and helpful. I would strongly recommend you ask for him when making your next purchase. With him you know he will be honest and actually care about you. More