Hemet Chrysler Dodge Jeep Ram - Service Center
Hemet, CA

1,640 Reviews of Hemet Chrysler Dodge Jeep Ram - Service Center
Very nice experience and will come back. Loaner car program is great and they completed the work faster than quoted. Price was good as well and Leo looked out for my best interests. program is great and they completed the work faster than quoted. Price was good as well and Leo looked out for my best interests. More
Great team always very helpful shoutout Diego for always making things possible I appreciate the great service provided making each visit warm and welcoming thank you making things possible I appreciate the great service provided making each visit warm and welcoming thank you More
Took my Dodge Challenger in to get the radio fixed (screen goes to black while on) and the roof rails replaced (the paint was peeling). When picking up my car the 1st time radio was changed and the ra (screen goes to black while on) and the roof rails replaced (the paint was peeling). When picking up my car the 1st time radio was changed and the rails were replaced but my car was now scratched on both side doors and the roof rail on the left side wasn’t installed correctly. Left my car so they could correct the errors. Now picking up my car the 2nd time, scratches looked gone only because the car was given to me in the shade, scratches still on car then about 2 days later the radio screen went to blue this time and showed rear review camera while I was in drive mood. Took it back asked for the supervisor Tim to help get this fix. Told me he had a good electrician to finally take care of this radio issue. Pick up my car for the 3rd time!! Scratches finally gone, but a week later the left end of the roof rail is starting to unglue! And now a couple of days later the radio started going to a black screen again while it’s on. This horrible I don’t even want to take it back in fear that a careless worker will scratch it up again or wasting my time in not able to get the radio fixed. Dodge/Chrysler, this is pathetic having customers having to go through situations like this!! More
Thank you so much Jessica you helped us a lot bless you all stay safe ❤️Very kind and very helpful could help more outfront people waiting to buy all stay safe ❤️Very kind and very helpful could help more outfront people waiting to buy More
Very professional from time I drop car off repairs were completed in a very short time. Very good experience. Jessica was very helpful and professional. completed in a very short time. Very good experience. Jessica was very helpful and professional. More
Service department was thorough. My contact kept me inform even when problems arose. Timeline was skewed due to Covid and holiday but they still tried to keep it in the timeline we discussed. inform even when problems arose. Timeline was skewed due to Covid and holiday but they still tried to keep it in the timeline we discussed. More
Service jeep no car wash all others have at least washed my vehicle after they have finished with the service very disappointing but they did install my license plate my vehicle after they have finished with the service very disappointing but they did install my license plate More
Every time I come in, I am helped by Jessica in the Service Dept. an every time it’s a flawless interaction with great customer service and great communication. Service Dept. an every time it’s a flawless interaction with great customer service and great communication. More
Carlos and his companions are most helpful in every way. I am always informed as to when my next visit should be and what is needed down the road for my aging vehicle. They are most courteous and helpful an I am always informed as to when my next visit should be and what is needed down the road for my aging vehicle. They are most courteous and helpful and I look forward to going back. And Carlos recognizes me on the telephone, even though we only talk about twice a year. More