Hemet Chrysler Dodge Jeep Ram - Service Center

outstanding service i just want to thank Jessica Gonzalez for the great service i recieved, i live in Palmdale and never hesitated to bring my 2019 Ram Laramie MEGA cab t i just want to thank Jessica Gonzalez for the great service i recieved, i live in Palmdale and never hesitated to bring my 2019 Ram Laramie MEGA cab to Hemet, i will always do the drive for the service i recieved, i also would like to thank Jeff for being visual, when i came in to the driveway he saw me and immediately came up to my truck to guide me where to go, my first instinct was wow!!! Hemet Ram is the right choice for me, thank you JEFF. What really put the icing on the cake is when i got the service from Jessica Gonzalez, she is friendly and caring i also noticed the other staff being very friendly to me, so thank you to the staff at the service department but most important thank you Jessica Gonzale, as a First Responder in Search and Rescue i give my 100% to find missing people, i felt the same way the moment i drove up, thank you, Jeff, staff and especially Jessica Gonzalez, you guys are my First Responders, thank you for being there for me. More

The service department is the best that I’ve been to so far. I will take all my Dodge vehicles to this dealership from now on. far. I will take all my Dodge vehicles to this dealership from now on. More

Great guy mostly truthful very friendly got my car in and quick a little pricey tho which they could stop trying to push more sale on the customers tho with unnecessary stuff quick a little pricey tho which they could stop trying to push more sale on the customers tho with unnecessary stuff More

When I called for appointment Jessica was friendly and professional over the phone. When I dropped off my car Jessica promptly took care of my car needs. Great job Jessica. professional over the phone. When I dropped off my car Jessica promptly took care of my car needs. Great job Jessica. More

Repairs after Recall Although the service writer is very good I have issues with having to replace my Info system (Radio) after a Safety recall was done that required a sy Although the service writer is very good I have issues with having to replace my Info system (Radio) after a Safety recall was done that required a system update. I was lucky I had an extended warranty that covered most of the cost leaving me with a $100.00 balance to pay. I feel that I should not have to pay to replace the unit as the truck only has 22,000 mile on it and everything was in good working order before the recall update was done. I feel that if by updating the system it ruins the Info system (radio) the manufacture should be made aware of it and they need to cover any repairs caused by said up dating of the systems and not the owner. If I had known this before hand I would not have had this Safety recall done. Carl Martin More

Very nice, I fine Hemet Chrysler dodge seems to be a very nice company, They have nice staff that are patient and very helpful.. I am extremely grateful and very happy that I made the choice to purchase a ve nice company, They have nice staff that are patient and very helpful.. I am extremely grateful and very happy that I made the choice to purchase a vehicle from this company... More

Fast, courteous and professional service My Jeep was in for several different mechanical issues. Carlos and the service team went above and beyond to ensure I was satisfied with the repairs. My Jeep was in for several different mechanical issues. Carlos and the service team went above and beyond to ensure I was satisfied with the repairs. More

Customer service is horrible, they don’t stand by there product. If Temecula’s shuttle would drop me off at home I would never go to Hemet Jeep again for anything product. If Temecula’s shuttle would drop me off at home I would never go to Hemet Jeep again for anything More

Was dispointed I showed up pick car up was post be washed and it wasn’t not the first time u wild think they be on it giving u guys now able to wash cars been while now ur new shop open and it wasn’t not the first time u wild think they be on it giving u guys now able to wash cars been while now ur new shop open More

The staff were very professional, prompt, friendly and communicated very clearly. The new location is very inviting and the facility is clean and sanitized. I was very comfortable and felt safe communicated very clearly. The new location is very inviting and the facility is clean and sanitized. I was very comfortable and felt safe More