Hemet Chrysler Dodge Jeep Ram - Service Center

Staff very helpful and welcoming. Took my journey in for a oil change, they notice a leak and took care of it.. Fast service and they always do a great job! David was very helpful. Took my journey in for a oil change, they notice a leak and took care of it.. Fast service and they always do a great job! David was very helpful. More

Awesome Jessica has taken care of repairs/service on all three of my vehicles. She has always communicated well with the status and repair process. I’ll alway Jessica has taken care of repairs/service on all three of my vehicles. She has always communicated well with the status and repair process. I’ll always continue to go here for service. Thanks again, Nathan More

Said job was completed when it wasn’t I would have given this review stars except one of the items (a malfunctioning security system) that I asked them to look at was checked off on the wo I would have given this review stars except one of the items (a malfunctioning security system) that I asked them to look at was checked off on the work order and it was not actually addressed. No one told me they couldn’t fix it. They just acted as if it was complete. Jessica was very helpful and awesome in setting up the appointment and following through with me. Sadly unless I hear that something has changed I can’t bring my Jeep back here for any service. How can I believe the workers have actually changed my oil if they were willing to lie about this. There are three Jeep dealers about the same distance from me. People need to take pride in getting there work done but as a consumer all I can do sadly is take my business somewhere else. I hope the person that worked on my vehicle is spoken too and that change occurs. More

Always a good experience Enjoy visiting the dealership for routine service on my vehicle. Staff is always friendly, punctual and courteous. I have never had a problem with any Enjoy visiting the dealership for routine service on my vehicle. Staff is always friendly, punctual and courteous. I have never had a problem with any service provided. More

Bad Service They had my Jeep all day and couldnt find anything wrong. Very common problem and still couldnt find anything. Also drove my Jeep for 14 miles. I have They had my Jeep all day and couldnt find anything wrong. Very common problem and still couldnt find anything. Also drove my Jeep for 14 miles. I have a tracker installed and it shows they drove it to a residence in Menifee. Im waiting on a call back from management but nothing to this date.. Was not given a receipt for what was performed. More

Oil change and rotation Yep these guys are the best. Appt took about 45 min. In and out! Jessica is the best! Thank you to the staff for being stellar once again! Yep these guys are the best. Appt took about 45 min. In and out! Jessica is the best! Thank you to the staff for being stellar once again! More

Professional staff and quick service My wife dropped the car off and mentioned that she felt very welcomed and the staff was professional. This is the Second oil change completed by the d My wife dropped the car off and mentioned that she felt very welcomed and the staff was professional. This is the Second oil change completed by the dealership since I purchased the car with them. I also had a good experience when I stopped in last year. I make my appointments early and have not had to wait longer than an hour both appointments. More

My Jeep was running rough I have my jeep there for an engine concern regarding I believe the Left cylinder head. The service writer JT was easy-going and easy to communicate wi I have my jeep there for an engine concern regarding I believe the Left cylinder head. The service writer JT was easy-going and easy to communicate with. I will recommend this service writer friends and family. Work was done pretty fast and I had no problems with communication. They also did not give me any runaround and was very honest and informative . More

Good service, professional staff My car was having some issues so I brought it in just to check things out. There were some serious issues, but Diego explained it to me, then worked w My car was having some issues so I brought it in just to check things out. There were some serious issues, but Diego explained it to me, then worked with the warranty company to ensure repairs were covered. He help organize a rental and kept me up-to-date wit status reports. My car is running okay and I have no complaints. Diego provided great service, as always, even apologizing for having to keep the car one extra day. I'm happy with the service I received. He even followed me to my car to ensure I had fuel in the car, since I brought it in with half-a-tank. More

Great service Had a 8:30 am appointment on a saturday morning for an oil change. Was done and to work for my 10:00 start time with time to spare even though its 20 Had a 8:30 am appointment on a saturday morning for an oil change. Was done and to work for my 10:00 start time with time to spare even though its 20 minutes away. More