Hendershot Chrysler Dodge Jeep RAM

Disappointed Didnt get the right service for what i paid for. After paying 1200 for labor and parts, on top of a 135 plus tax multipoint diagnostic, but the proble Didnt get the right service for what i paid for. After paying 1200 for labor and parts, on top of a 135 plus tax multipoint diagnostic, but the problem is still there. Called and came back but didnt even bother to check it again, instead they gave me another quotation for another part they said it needs to be replace. So I decided to go to another dealership to have it check again , and they found out that what this dealership told me was not right. More

Major repair on 2012 Town & Country service department diagnosed problem, ordered the part, scheduled the repair and installed the part. Van works like new! Entire staff courteous and service department diagnosed problem, ordered the part, scheduled the repair and installed the part. Van works like new! Entire staff courteous and efficient. Have dealt with Champaign Chrysler for about 15 years.. Always the best! More

New customer. Will return. I’m new to this dealership but the positive experience will bring me back. Staff didn’t play any games, seemed knowledgeable & truthful during the pro I’m new to this dealership but the positive experience will bring me back. Staff didn’t play any games, seemed knowledgeable & truthful during the process More

Fast and easy transaction Joe was great and I would definitely recommend anyone to him! Very easy transaction I was in and out quickly ! Keep up the great work Joe! Joe was great and I would definitely recommend anyone to him! Very easy transaction I was in and out quickly ! Keep up the great work Joe! More

Amazing and kind I was originally going across the way to the auto mall. Larry stopped me and in invited me in. We looked at a few options and ran my credit. We found I was originally going across the way to the auto mall. Larry stopped me and in invited me in. We looked at a few options and ran my credit. We found an affordable payment and car to fit my needs and Larry was there every step of the way. I am grateful for everything that was done for me. Thank you so much! More

Easiest adult purchase I’ve ever made! I haven’t bought a car in almost 12 years, so I was a little rusty on lingo and the buying process. Tyler and the entire team at Chrysler Dodge made t I haven’t bought a car in almost 12 years, so I was a little rusty on lingo and the buying process. Tyler and the entire team at Chrysler Dodge made the experience an easy one. Tyler knew my budget and was willing to work with it, so he set me up with a few cars he thought I would like. I drove the Equinox and knew it was a perfect fit for me. The paperwork process was smooth sailing after that. My questions were answered honestly and straight forward and left me 100% confident with my purchase. I’ll definitely be sending friends and family back to this dealership! More

Jeep shopping was a blast😊 Tyler made my Jeep shopping enjoyable. We narrowed it down and he was patient while I figured things out! Having it for an evening sealed the deal. Tyler made my Jeep shopping enjoyable. We narrowed it down and he was patient while I figured things out! Having it for an evening sealed the deal. More

Very positive experience. Was treated fairly and professionally by both Will and Isaac. Very pleased with the deal I got. Would absolutely do business with them again in the fu Was treated fairly and professionally by both Will and Isaac. Very pleased with the deal I got. Would absolutely do business with them again in the future. Thanks! More

Don't expect good service from the Service Dept. I am giving 1 star because this is based on the dealership as a whole. I purchased my second Jeep from them in February. I went back to them because I am giving 1 star because this is based on the dealership as a whole. I purchased my second Jeep from them in February. I went back to them because the sales staff is good, and I loved my 1st Jeep so much I wanted another one. I would give zero stars to the service department, though, if I could; which brings the overall rating down. The service department (people behind the counter) is the worst I have ever encountered. There is no follow-through like they promise. I was told I would receive a call twice, and never received one. They take zero responsibility for the mistakes/lack of communication within their department, and place the blame on others. I will do anything to not have to ever go back. More

Thank you, Scott! We honestly could not have been more happy with the overall outcome of our vehicle purchase with the help of Scott Johnson. The dealership was fair wi We honestly could not have been more happy with the overall outcome of our vehicle purchase with the help of Scott Johnson. The dealership was fair with their pricing. Scott was more than helpful finding exactly what we wanted in the Pacifica. We had a few minor hiccups along the way that were quickly taken care of and followed up by Scott—such a professional reaponse in sales! All in all, just a great experience. More