Henderson Chevrolet

Henderson Chevy NV Horrible Customer Service Henderson Chevrolet NV Horrible customer service. Liars, cheats, thieves! Public please be warned this place is terrible! I recently purchased a vehic Henderson Chevrolet NV Horrible customer service. Liars, cheats, thieves! Public please be warned this place is terrible! I recently purchased a vehicle here only to have it die mid ride only 5 days after I purchase. They asking me to returned the car to the dealer. They force my signature on many documents. One was the Credit Report...without authorization. Other was ...the dealership increase 167.7 % the car value after purchased. Thank you to Navy Federal, being Military Helps. The Bank contact me and letting me know all those Henderson Chevy Dealership % changes. While I drove to work I saw others dealership options. Long story short... The tech at the other dealer take over cause was not properly serviced by Chevrolet Henderson NV dealership. I called Chevrolet Henderson NV dealer to resolve this, and the sales manager with the worst attitude I've ever encountered basically told me sorry deal with it... apparently if its not a good certified Chevrolet, you out of luck. I completely disregarded my problem starting....well if you don't know the difference between cash and a check emitted for the bank it's your mistake and you pay the price. The "worst experience ever". I run the other direction... I purchased a better-expensive car ) ends here. More

I purchased a 2012 Chevy Traverse LS at Henderson Chevrolet and had a good experience buying my new vehicle here. I had been searching online and comparing with other dealerships throughout the Las V Chevrolet and had a good experience buying my new vehicle here. I had been searching online and comparing with other dealerships throughout the Las Vegas area. Henderson Chevy had the vehicle I was looking for with the options I wanted and at price lower than what I had actually expected. I was paired up with salesperson James Hoffman. He was very patient and never put pressure on me the entire time we went through the buying process. James even took me to a lot about a mile away where all of the other Traverses were in stock and made sure I was able to find the Chevy I was looking for. The financing part also went smoothly and I got a good APR rate for my monthly payment. It's always nice to buy a car at a price that is right, and to feel good about it when you drive off in your brand new vehicle! Thank you Henderson Chevy! I will refer you to friends and family if they are interested in buying a new car. More

not satisified was charged for warranty work.they locked keys intruck and didnt help. don't buy nothing from them they will rip you off. keys intruck and didnt help. don't buy nothing from them they will rip you off. More

The moment I began contemplating whether or not to trade in my beloved Monte Carlo did I not get a call from George Alexander. He was very friendly and made an appointment with me the next day to discuss o in my beloved Monte Carlo did I not get a call from George Alexander. He was very friendly and made an appointment with me the next day to discuss options. Keeping in mind that buying a car does take a good portion of your day and can sometimes feel like getting a root canal done, I was prepared to be there for most of the day. However, because of the incredibly service and friendly staff it didn't feel like a waste of a day but working with people who actually care and had my goals in mind. I couldn't have asked for a better experience, which I equate to the Mr. Alexander. He broke any illusions I had of the typical "car salesman" with being personable, friendly and most important didn't bully me into getting a car that wasn't right for me. My overall experience was fantastic and I would recommend Henderson Chevrolet to anyone! More

Very good experience. I've avoided car dealerships a lot but was very interested in the new Volt. I know that I'm a technology guru an was surprised to see their staff was still pretty knowledgable about th but was very interested in the new Volt. I know that I'm a technology guru an was surprised to see their staff was still pretty knowledgable about the new car. Matthew Lawrence was really GREAT to work with. He answered so many questions as was helpful throughout the whole process. I would recommend Henderson Chevy or Matt anyday! More

So far, this dealership has been my best experience so far. Zohrab wasn't being too pushy in making a deal with the car I wanted. He understanded my situation and gave me time to come back when I'm read far. Zohrab wasn't being too pushy in making a deal with the car I wanted. He understanded my situation and gave me time to come back when I'm ready. I'm one of those tough customer dealership don't want to deal with. I hope I can get a good deal with the car I wanted. More

I bought a used car from this dealership and was fully impressed. They even gave me free diagnostic reports when my used car broke a year after buying it from them. The sales staff wasn't pushy and just l impressed. They even gave me free diagnostic reports when my used car broke a year after buying it from them. The sales staff wasn't pushy and just let me know they were there for me. I wasn't even planning on buying that day but I was treated so well that I stayed and walked out with a new used car! (FYI, this was back in 2004) More

My husband and I went in to buy our first new vehicle and knew what we wanted. We even dressed up rather than wearing our usual jeans and t-shirts. We walked in and were not noticed and continuously passe knew what we wanted. We even dressed up rather than wearing our usual jeans and t-shirts. We walked in and were not noticed and continuously passed by. We stood in the middle of the showroom (which wasn't busy) for several minutes before I went to the customer service counter and asked for a sales person. We were greeted and we said we wanted to order a vehicle. That part was fine. She asked for a deposit and said it would be about 7 or 8 weeks. When she came back with the print out of the total price I noticed it was full of fees and was MSRP. I said, "So when do we haggle?" She goes on to explain that the vehicle is a hot seller and that they go faster than they could stock them. If it were an '04 or something they could haggle. But she did say it doesn't mean they won't haggle a little when it got there and maybe there would be a rebate or something that month. Otherwise it was as it was priced. We went to another dealer who did not have all the fees and could haggle. So I called to cancel the order and have my husband pick up the check. When he pulled up to the dealer all the sales people were outside, including the one we dealt with. No one said a word to him and the check was waiting at the customer service counter. They acted like they didn't need or want our sale. More