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Henderson Chevrolet
Henderson, NV
208 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 208 reviews
Helpful November 04, 2021
Bert in customer service is the best. He goes out of his way to help and the most important value I can add us I trust him with my family’s life. way to help and the most important value I can add us I trust him with my family’s life. More
by Tony
Employees Worked With
Bert
October 04, 2021
I recently purchased a 2020 chevy suburban & the battery died while I was in California. There wasn’t a Chevy dealership that was open at that time & so I purchased a battery from auto zone. There was no on died while I was in California. There wasn’t a Chevy dealership that was open at that time & so I purchased a battery from auto zone. There was no one at the henderson Chevy dealership who knew how I can get reimbursed. I finally got a reimbursement form & filled it out but once again no one knew who I should email it to. I emailed it to my Chevy concierge & he no longer works as a concierge so I have no concierge to help me out. Even tho in my purchase agreement, it shows that I get my own Chevy concierge for $500 purchase for the year with any issues. The suburban is not even a year old & the battery already died & im stuck paying for a new battery with no reimbursement & no one at Chevy knows what to do about it. More
by Eeebs
Employees Worked With
Bert
July 07, 2021
Worst experience at any Chevy dealer ever. Service department is incompetent and they don’t know how to deal with clients. After buying 5 Chevy cars with a total of 400k I’m not doing it again department is incompetent and they don’t know how to deal with clients. After buying 5 Chevy cars with a total of 400k I’m not doing it again More
by Zl1zl1zl1
Employees Worked With
Lee Damschen
June 29, 2021
On 6/24/21, I brought my car to the body shop to get detailed. I made the mistake of not going over it with a fine tooth comb. I brought it back the next day because the frontend was dirty. They said, " detailed. I made the mistake of not going over it with a fine tooth comb. I brought it back the next day because the frontend was dirty. They said, "I probably went thru a puddle" ,Really! Why wasn't the whole car dirty. My back window still has my dogs nose prints on it, the door jams are still dirty and my sun shade is gone. For the money you spend on getting it detailed, I could of saved my money and done it myself. If you are thinking of having your car done here, run the other way. Spend your $200.00 somewhere else. More
by row
Employees Worked With
Dallas body shop
June 26, 2021
Great Customer Service from Brooke. As Far as Great Customer Service from Brooke. As Far as purchasing a car, it was fairly easy once we decided on the right one. The car had so many options on Great Customer Service from Brooke. As Far as purchasing a car, it was fairly easy once we decided on the right one. The car had so many options on it, and Brooke was kind enough at the very end of our long day to show us how all the bells and whistle‘s worked. She really made our experience the happiest part. Everybody was great but she really stood out to us. Thank you Brooke for all you did. And thanks for teaching us how to hook up our Bluetooth!!! More
by K & C
Employees Worked With
Danny Gough, Brooke Bertinelli, Whitney Heinrich
June 24, 2021
Never a bad time when you come do any maintenance on your vehicle. Don’t forget to stop by the accessories dept, they have cool stuff for your car and it can even be free if you accumulated points vehicle. Don’t forget to stop by the accessories dept, they have cool stuff for your car and it can even be free if you accumulated points More
by Warrior Of Earth
Employees Worked With
Mechanic
