
Hendrick Acura Southpoint
Durham , NC
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561 Reviews of Hendrick Acura Southpoint
Made taking my Acura in for service as easy as it could be . This was my second visit, I live in Boca Raton but son in Durham, and they could not be more helpful be . This was my second visit, I live in Boca Raton but son in Durham, and they could not be more helpful More
5 star service. This dealership he top notch customer service and white glove support. My representative kept me informed along the way on the progress on my car. I This dealership he top notch customer service and white glove support. My representative kept me informed along the way on the progress on my car. I didn’t even have to ask. Highly recommend! More
Gave me an honest estimate. Only drawback was that I had dropped it off and hadn’t heard anything after 6.5 hrs. But they were prompt to respond when I texted asking for an up Only drawback was that I had dropped it off and hadn’t heard anything after 6.5 hrs. But they were prompt to respond when I texted asking for an update. More
I had a great experience at Hendrick Acura Southpoint service! After having a tire blowout on the interstate on my way to work, I wasn’t sure my next steps. After calling and speaking with service adv service! After having a tire blowout on the interstate on my way to work, I wasn’t sure my next steps. After calling and speaking with service advisor Scott Price and parts person Matt Hessinger, I felt more relieved about the situation. They were very friendly and I was taken care of from start to finish! They helped get my car in and had the new tire ready to go when I arrived. They were super helpful and accommodating! I would highly recommend service at Hendrick Acura Southpoint!! More
Excellent service! Super helpful and will work with you to solve any problem! They went above and beyond and fixed a paint issue that wasn’t under recall because it was Super helpful and will work with you to solve any problem! They went above and beyond and fixed a paint issue that wasn’t under recall because it was the right thing to do! They’ve earned a customer for life! More
Thorough service and completed in a good amount of time. Jamie Dzencelowcz was the service coordinator and he did a good job explaining things. My only complaint is that the noise I mentioned went undetecte Jamie Dzencelowcz was the service coordinator and he did a good job explaining things. My only complaint is that the noise I mentioned went undetected during the service but happened twice when I drove away. Frustrating but they said there were no error codes showing issues. More
Vehicle was brought in for regular maintenance as well as diagnosis of an ongoing issue. Service was very quick and employees were professional as usual! Thank you to Jamie Dzencelowcz for continuing the gre diagnosis of an ongoing issue. Service was very quick and employees were professional as usual! Thank you to Jamie Dzencelowcz for continuing the great service I have received in the past! Also, a special thanks for allowing my relative to use the conference room to work while my Acura RDX was being serviced! More
Hendrick Acura Southpoint’s service is always professional and courteous. I have been taking both of my family’s cars there for the last six years or longer, and always and satisfied with the th professional and courteous. I have been taking both of my family’s cars there for the last six years or longer, and always and satisfied with the the service I get. They have taken excellent care of my vehicles and I know I can count on them to solve any issues when they arise. They are also very nice to give me a loaner car if my vehicle is going to be the shop for anything longer than a few hours, or they arrange to have me driven to work and back if need be. Beautiful facility, and good people. More