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Hendrick Acura Southpoint

Durham , NC

5.0
547 Reviews

212 Kentington Dr

Durham , NC

27713

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547 Reviews of Hendrick Acura Southpoint

May 29, 2023

Prompt, courteous and very efficient. After running through 3 batteries in 5 months; their service tech found the problem and resolved it in very short order. More

by mff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 31, 2023 -

Hendrick Acura Southpoint responded

Mff, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2023

The service for my Acura MDX was great. Everyone was very professional and courteous. Jamie and Matt helped quickly narrow down what the noise issue was on the front end of my vehicle. Jami More

by TF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Dzencelowcz, Katelyn Spinner
May 30, 2023 -

Hendrick Acura Southpoint responded

Tf, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 24, 2023

Outstanding service during sale process. Excellent information on vehicle and trade in negotiation. VIP treatment all the way. Absolutely love my Acura! More

by Dorothyspurling76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
May 26, 2023 -

Hendrick Acura Southpoint responded

Dorothyspurling76, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2023

Had a service check for 55K miles. The service experience was definitely a well-oiled machine from the attentiveness of Jamie to Braden’s video synopsis of the check-up to the provided More

by Durham Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Dzencelowcz
May 12, 2023 -

Hendrick Acura Southpoint responded

Durham Driver, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2023

Easy in and out, fast and friendly service. Grateful they offered me a package. Detailed report of what’s needed and the total condition of my car. Didn’t break the bank More

by vscious86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton
May 04, 2023 -

Hendrick Acura Southpoint responded

Vscious86, we're happy you found our staff to be so supportive during your experience here at Hendrick Acura Southpoint. If you have any further questions, please don't hesitate to reach out!

April 30, 2023

My recent service experience was very good. Clinton Harrison was thorough with reviewing everything that was essential to be done. Work was completed timely. More

by nancyjenkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLINTON HARRISON
May 01, 2023 -

Hendrick Acura Southpoint responded

Nancyjenkin, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2023

Just drove in with annoying broken console latch. Andrew Gloc saw the problem, checked to see if the part was in stock, checked if an installer was available, and the car was ready in 15 minutes incl More

by gjunick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew gloc
Apr 27, 2023 -

Hendrick Acura Southpoint responded

Gjunick, we're so glad that we were able to go above and beyond your expectations!If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Service advisor, Clinton Harrison, is professional, courteous and patient with my questions. Reliable service , thanks! More

by overdue06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Mar 28, 2023 -

Hendrick Acura Southpoint responded

Overdue06, we are so happy to read such a great review about Hendrick Acura Southpoint! If you have any further questions, please don't hesitate to reach out!

March 19, 2023

Andy provided excellent service and explained a number of optional tasks and provided guidance on the merits and timing of when to have the tasks undertaken. I really appreciate this objective advice. Ha More

by Ian.jepson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Gloc
Mar 21, 2023 -

Hendrick Acura Southpoint responded

Ian.jepson, we are so happy to read such a great review about Hendrick Acura Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2023

The service was excellent I came in someone told me to hold just a few minutes and when Clinton came out he help me right away he was very kind taking down my information and got my car right to the back More

by Chaneska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton, Katelyn Spinner
Mar 14, 2023 -

Hendrick Acura Southpoint responded

Chaneska, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!