
Hendrick Acura Southpoint
Durham , NC
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566 Reviews of Hendrick Acura Southpoint
My last two services were a pleasure (well, except for the invoices). Felt the safety precautions are quite good and the needed repairs were handled well. Scott Price was my service counselor, and he was the invoices). Felt the safety precautions are quite good and the needed repairs were handled well. Scott Price was my service counselor, and he was wonderful to work with More
Car care is usually a must do obligation - but the team at Hendricks Acura go out of their way to be attentive to customer concerns and to minimize stress. John Prillaman has always been my Go To. He is p at Hendricks Acura go out of their way to be attentive to customer concerns and to minimize stress. John Prillaman has always been my Go To. He is personable and professional , easily approachable and very willing to help problem solve - whether it’s a recommendation for auto care....or the coordination of wheels to go get lunch . It was a pleasant surprise to find him on duty recently In the past few week I have also had the pleasure to work with George on the phone for coordination of care and was great as well ! More
Went in for a regular oil change. Andy was very thorough in walking me through recommendations and explaining why the recommendations were being made. At no point did he try to pressure me or guilt me into in walking me through recommendations and explaining why the recommendations were being made. At no point did he try to pressure me or guilt me into paying for anything as can sometimes be expected at car dealerships. The service was completed in a timely manner and Andy was very friendly. More
Great, efficient service! John was helpful and friendly. He was knowledgeable. Car was freshly cleaned when I picked up. Will be coming back for future service. He was knowledgeable. Car was freshly cleaned when I picked up. Will be coming back for future service. More
Very pleasant experience We were greeted upon entrance to building and met with a friendly greeting. We were taken care of quickly and kept up to date on service. to building and met with a friendly greeting. We were taken care of quickly and kept up to date on service. More
I came in for an inspection on February 19th. Clinton Harrison was awesome. They even washed my car which is a great service. Thanks Hendrick Acura. Harrison was awesome. They even washed my car which is a great service. Thanks Hendrick Acura. More
I love working with the service department. Yesterday I worked with John Prillman who always give me a great experience. I had an oil change but had some other concerns about my tire. John made sure that m worked with John Prillman who always give me a great experience. I had an oil change but had some other concerns about my tire. John made sure that my car was safe to drive. More
They have always been exceptional in my opinion. I have had 4 Acuras and Hendricks has done all my service. The dealership was very clean and distancing was no problem. Felt safe had 4 Acuras and Hendricks has done all my service. The dealership was very clean and distancing was no problem. Felt safe More
This would be a 5* review except a small mistake in type of oil I preferred. Scott Price has already made arrangements to correct. Otherwise, a 5 star visit all the way. Enjoyed working with Scott who is 5 of oil I preferred. Scott Price has already made arrangements to correct. Otherwise, a 5 star visit all the way. Enjoyed working with Scott who is 5 star all the way.. More