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Hendrick Acura Southpoint

Durham , NC

4.9
566 Reviews

212 Kentington Dr

Durham , NC

27713

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566 Reviews of Hendrick Acura Southpoint

February 25, 2021

My last two services were a pleasure (well, except for the invoices). Felt the safety precautions are quite good and the needed repairs were handled well. Scott Price was my service counselor, and he was More

by kbcane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Feb 25, 2021 -

Hendrick Acura Southpoint responded

Kbcane, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

February 22, 2021

Car care is usually a must do obligation - but the team at Hendricks Acura go out of their way to be attentive to customer concerns and to minimize stress. John Prillaman has always been my Go To. He is p More

by wintercreek.lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Feb 24, 2021 -

Hendrick Acura Southpoint responded

Wintercreek.lee, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2021

Went in for a regular oil change. Andy was very thorough in walking me through recommendations and explaining why the recommendations were being made. At no point did he try to pressure me or guilt me into More

by Ahall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Katelyn Spinner
Feb 22, 2021 -

Hendrick Acura Southpoint responded

Ahall, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint. If you have any further questions, please give us a call. We're always happy to help!

February 21, 2021

Great, efficient service! John was helpful and friendly. He was knowledgeable. Car was freshly cleaned when I picked up. Will be coming back for future service. More

by morganmayshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillaman
Feb 22, 2021 -

Hendrick Acura Southpoint responded

Morganmayshop, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 21, 2021

Very pleasant experience We were greeted upon entrance to building and met with a friendly greeting. We were taken care of quickly and kept up to date on service. More

by Mikesusieforbes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Katelyn Spinner
Feb 22, 2021 -

Hendrick Acura Southpoint responded

Mikesusieforbes, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2021

I came in for an inspection on February 19th. Clinton Harrison was awesome. They even washed my car which is a great service. Thanks Hendrick Acura. More

by kyharris219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Feb 22, 2021 -

Hendrick Acura Southpoint responded

Kyharris219, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

February 19, 2021

I love working with the service department. Yesterday I worked with John Prillman who always give me a great experience. I had an oil change but had some other concerns about my tire. John made sure that m More

by Willi051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillam
Feb 20, 2021 -

Hendrick Acura Southpoint responded

Willi051, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2021

They have always been exceptional in my opinion. I have had 4 Acuras and Hendricks has done all my service. The dealership was very clean and distancing was no problem. Felt safe More

by Jab3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hudson, Andrew Glic, Katelyn Spinner
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Jab3, your wonderful feedback and rating mean so much to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2021

Aaron M. is the best! Every time I come to get my car worked on he meets every expectation and need. He’s the best! More

by brooke.wright15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron McLean
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Brooke.wright15, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 18, 2021

This would be a 5* review except a small mistake in type of oil I preferred. Scott Price has already made arrangements to correct. Otherwise, a 5 star visit all the way. Enjoyed working with Scott who is 5 More

by Cls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Cls, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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