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Hendrick Acura Southpoint

Durham , NC

4.9
566 Reviews

212 Kentington Dr

Durham , NC

27713

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566 Reviews of Hendrick Acura Southpoint

February 18, 2021

The service is always 5 star. The new policy to video the technician reviewing your car service requirements is fantastic! Scott and John always provide great customer service. More

by EG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Eg, we are so pleased you enjoyed your visit to Hendrick Acura Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

February 18, 2021

Excellent service from drop off to pick up. Andrew was very accommodating, polite, and thoughtful. He and the Hendrick Acura team ensured a great experience! More

by jlsolo1517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gloc
Feb 20, 2021 -

Hendrick Acura Southpoint responded

Jlsolo1517, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

February 17, 2021

Thank you for always taking care of my daughter’s RDX!!! You guys are the Best!!! Aaron and George always keeps me informed on any future services also. More

by pfradenburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron McClean, George Christon
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Pfradenburg, thank you so much for your positive comments about Hendrick Acura Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2021

Went in for scheduled maintenance. Ended up needing a few things extra. The service department was very helpful and friendly. Left the decision up to me since it was not urgent and took care of things quickl More

by Kdbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Kdbrown, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2021

This is was my first at the dealership and Andy was amazing to work with. His knowledge of the issue and handling of communication with me set a high bar for customer service. More

by Molly Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Gloc
Feb 19, 2021 -

Hendrick Acura Southpoint responded

Molly Chen, we are so happy to read such a great review about Hendrick Acura Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2021

The best car buying experience that I’ve ever had. I’ve owned lots of cars in my 50 years and I’ve never had as great of an experience as the one I had with Lorenzo Huggins and Hendrick Acura Southpoint. S More

by Gustave Formica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo Huggins
Jan 28, 2021 -

Hendrick Acura Southpoint responded

Gustave Formica, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

January 27, 2021

I just bought my 2020 Acura MDX from Hendrick Acura at south point. I was surprised at how amazing their customer service was and they showed me every detailed feature of my new car. I was so scared to go More

by Hayat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Tawasha
Jan 28, 2021 -

Hendrick Acura Southpoint responded

Hayat, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future. Best wishes, Hendrick Acura Southpoint

January 23, 2021

This place is the nicest Acura store I have ever been to. Beautiful dealership and well trained staff. Everyone is very nice and very helpful. I can’t say enough great things about this dealership. They are More

by ginamarie_va
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adham
Jan 24, 2021 -

Hendrick Acura Southpoint responded

Ginamarie_va, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint. If you have any further questions, please give us a call. We're always happy to help!

November 07, 2020

Took my car in for a routine service and could not have had a better experience. Andy Gloc was my liaison and will only be asking for him when I bring my car in for service. He was responsive and went abov More

by amrush1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gloc, Katelyn Spinner
Nov 09, 2020 -

Hendrick Acura Southpoint responded

Amrush1, we are so happy to read such a great review about Hendrick Acura Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2020

Purchased a car at your dealership recently and just wanted to express my appreciation. The experience was pleasant, and Lindsay VanSteenbergen was wonderful to work with. More

by Ray from Fuquay
Recommend Dealer
Yes
Employees Worked With
Lindsay VanSteenbergen
Jun 30, 2020 -

Hendrick Acura Southpoint responded

Hi Ray From Fuquay, thank you so much for the kind words about your purchase experience! We are so glad to hear that Lindsay took such good care of you. And if you ever need any assistance, we are always glad to help. Have a wonderful day!

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