Hendrick Acura Southpoint

Thank You Jim Myrick I just had to take the time to sit down & send this message regarding the wonderful assistance I received from Jim Myrick. He went up & beyond what I I just had to take the time to sit down & send this message regarding the wonderful assistance I received from Jim Myrick. He went up & beyond what I would have expected regarding my problem with my 2014 RDX Acura. Being a widow is hard enough, but when you want to start your car & nothing happens....it's not a pleasant situation. But with Jim's knowledge, assistance & calming attitude, my mind was at ease. He is such an asset to Hendricks & I hope that he will be recognized by the "higher ups". My problem was actually solved by the towing company...but I firmly believed that Jim sent me Good Vibes!! Thank You again Jim!! Carole Fruci More

Friendly Your car will be in good hands with George, very accommodating and knowledgeable of the vehicles that are serviced here. Clean and neat waiting area. Your car will be in good hands with George, very accommodating and knowledgeable of the vehicles that are serviced here. Clean and neat waiting area. More

Good deal, good price, good people! ! Chanel answered all questions with thorough knowledge. She is very pleasant to deal with. The whole experience was a 10. No sales lines like in the Chanel answered all questions with thorough knowledge. She is very pleasant to deal with. The whole experience was a 10. No sales lines like in the old days. Adam, Will were very willing to make me thee best offer. And they did! There is no pressure tatics and they want to please you. More

They Always Manage to Outdo Themselves I took delivery of my third MDX yesterday. The experience was painless, which is uncommon in the world of new car buying. The dealership itself is gor I took delivery of my third MDX yesterday. The experience was painless, which is uncommon in the world of new car buying. The dealership itself is gorgeous. The folks are absolutely friendly. Edgar my sales consultant made sure everything went silky smooth with zero waste of my time. Mohammed in the business office was great. George in the service was extremely accommodative. Just for perspective, I moved to MDX after having owned the Lexus LX450, the Lexus GX 470 and a Range Rover. More

Best experience ever I bought my 2018 Acura MDX which I love from Hendrick Acura Southpoint , it was my best experience ever , Bill my sales person was very Knowledgeab I bought my 2018 Acura MDX which I love from Hendrick Acura Southpoint , it was my best experience ever , Bill my sales person was very Knowledgeable explained the process and kept me updated , I will recommend this dealership to anyone looking for new or used car , More

Astounding Customer Service From the time I entered the dealership to leaving. I was treated with respect and quality. I have to give Chanel Norman and Mohammed (Finance) A plus From the time I entered the dealership to leaving. I was treated with respect and quality. I have to give Chanel Norman and Mohammed (Finance) A plus on getting .e into my new vehicle. They went beyond measures to make the deal work on my terms. Kudos More

Awesome Service Andrew Gloc and the team at Acura we’re great. Quick and fast service. They truly understand the value of customer service. Thanks so much will defini Andrew Gloc and the team at Acura we’re great. Quick and fast service. They truly understand the value of customer service. Thanks so much will definitely be coming back to the Southpoint location. More

Outstanding Customer Relations Bill Crosier is an outstanding sales rep. It is important to him that I found what I wanted. He asked questions to better understand my preferences Bill Crosier is an outstanding sales rep. It is important to him that I found what I wanted. He asked questions to better understand my preferences and offered suggestions without being pushy. It was clear he wanted me to get the car I wanted. More

Personal attention Away from home over Thanksgiving, a transmission problem developed. Hendricks Acura squeezed my 2016 MDX in within 1 day for a comprehensive diagnosti Away from home over Thanksgiving, a transmission problem developed. Hendricks Acura squeezed my 2016 MDX in within 1 day for a comprehensive diagnostic evaluation at no cost under warranty so we could return home to Florida safely. All personel were courteous, friendly, professional and very competent. If we lived in the Raleigh area, I would use Hendricks to service both of our MDX's. More

Checking out the Noise my car is making I was in the dealership for a noise my car was making. They ordered a new part and I returned to have it installed. As always the service rep and tech I was in the dealership for a noise my car was making. They ordered a new part and I returned to have it installed. As always the service rep and technicians were awesome to work with! Great dealership to work with! I would and have recommended them again. More