Hendrick Acura Southpoint

Outstanding Customer Relations Bill Crosier is an outstanding sales rep. It is important to him that I found what I wanted. He asked questions to better understand my preferences Bill Crosier is an outstanding sales rep. It is important to him that I found what I wanted. He asked questions to better understand my preferences and offered suggestions without being pushy. It was clear he wanted me to get the car I wanted. More

Personal attention Away from home over Thanksgiving, a transmission problem developed. Hendricks Acura squeezed my 2016 MDX in within 1 day for a comprehensive diagnosti Away from home over Thanksgiving, a transmission problem developed. Hendricks Acura squeezed my 2016 MDX in within 1 day for a comprehensive diagnostic evaluation at no cost under warranty so we could return home to Florida safely. All personel were courteous, friendly, professional and very competent. If we lived in the Raleigh area, I would use Hendricks to service both of our MDX's. More

Checking out the Noise my car is making I was in the dealership for a noise my car was making. They ordered a new part and I returned to have it installed. As always the service rep and tech I was in the dealership for a noise my car was making. They ordered a new part and I returned to have it installed. As always the service rep and technicians were awesome to work with! Great dealership to work with! I would and have recommended them again. More

Chanel provided five star service. Chanel helped me to buy a new Acura RDX today. Highly recommend to use her service: knowledge, patience, not pushing, quick in responding to question Chanel helped me to buy a new Acura RDX today. Highly recommend to use her service: knowledge, patience, not pushing, quick in responding to questions and close the deal. 100% satisfied. I love the 2019 RDX awd with tech package!! More

Superior Service I recently purchased a new RDX from Hendrick Acura. Between the time that we had agreed on the price and the time the new car arrived, my service advi I recently purchased a new RDX from Hendrick Acura. Between the time that we had agreed on the price and the time the new car arrived, my service advisor had transferred to a different Hendrick dealership. So I was nervous about how things would go when I came in to finalize paperwork and see my car for the first time. I worked with Chanel who took excellent care of me and explained every step of the process. She made sure I was taken care of and answered my every question, including via text message after I’d left. She also called me several days later to check in as well. I really enjoyed getting to know her and how she took a lot of time to show me all the features on the car before I left. I would recommend Hendrick Acura and Chanel to anyone looking for a new car. More

Great from beginning to end Chanel was very helpful and knowledgeable about the Acura TLX I was looking at. I never felt rushed or pressured, as she took the time to understand w Chanel was very helpful and knowledgeable about the Acura TLX I was looking at. I never felt rushed or pressured, as she took the time to understand what I was looking for. The whole experience was quick and easy. Everyone there was great to work with, and I highly recommend Acura Southpoint to anyone looking at new or pre-owned Acuras! More

A customer for over 8 years The service at Hendrick Acura has always been excellent. They truly make your the customer experience a top priority. I will definitely recommend them The service at Hendrick Acura has always been excellent. They truly make your the customer experience a top priority. I will definitely recommend them to anyone I know. More

Knowledgeable salesperson, friendly environment We recently went to Hendrick Acura Southpoint to look for an Acura RDX. Originally we did not expect that we would have the vehicle at the end of day. We recently went to Hendrick Acura Southpoint to look for an Acura RDX. Originally we did not expect that we would have the vehicle at the end of day. However, the salesperson, Channel, is very knowledgeable. She patiently demonstrated all useful features of the vehicle to us. After test-driving, we really like the car and decided to buy it. Channel was very patient and helpful in the negotiation process. She also gave us a great help on choosing practical accessories, getting financing, etc. A big plus for the dealership is the brand new location and friendly environment. This will make the future car service a pleasant experience. Looking forward to that. More

Super experience, much kudos to Andrew and John Whether it is a routine oil change, or preventative maintenance work; I can always rely on Andrew and John, to ensure that my experience is rewarding Whether it is a routine oil change, or preventative maintenance work; I can always rely on Andrew and John, to ensure that my experience is rewarding and memorable. More

Great experience, kudos to Pat and Aaron Routine oil. Change. Everyone very pleasant Scheduling, waiting, explanations were perfect I feel like I made new friends! Recommended tire rotatio Routine oil. Change. Everyone very pleasant Scheduling, waiting, explanations were perfect I feel like I made new friends! Recommended tire rotation and alignment....I did it (thought it was a bit pricey) More