Hendrick Buick GMC Cadillac
Cary, NC
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I had a bad experience but the store manager at Hendrick Cary completely turned it around. He called, he listened, he apologized, and then he asked how they could fix things. Very professional. I took my Cary completely turned it around. He called, he listened, he apologized, and then he asked how they could fix things. Very professional. I took my car back in (which I was not planning to do) and the service team went to work to make sure everything was taken care of to my satisfaction. I am all for giving a service team a second chance, and thanks to the store manager and the service team they really took care of things. I will continue to work with Hendrick for my maintenance needs on my Buick Enclave (which I love). More
I bought from the Cadillac dealer next door, so this was my first contact with Hendrick GMC. They were great, very professional. It was just an oil change and tire rotation. I waited in the nice customer lo my first contact with Hendrick GMC. They were great, very professional. It was just an oil change and tire rotation. I waited in the nice customer lounge and had a coffee. I bought the oil change package at purchase, so it did not cost me anything for this service. More
Amazing experience with the entire team especially Stephani! I bought for out of state and had a million questions and they got be all set up 100% and wasted ZERO time! Will for sure be back to buy mo Stephani! I bought for out of state and had a million questions and they got be all set up 100% and wasted ZERO time! Will for sure be back to buy more from Stephani and the team! More
My fiancé and I have had such a great experience with this dealership and especially with Juan! We both purchased new vehicles with Juan’s help, and the whole process was smooth and easy. It’s been almos this dealership and especially with Juan! We both purchased new vehicles with Juan’s help, and the whole process was smooth and easy. It’s been almost a month now, and Juan is still very quick to respond to any questions we have and has continued to be so helpful. We really appreciate how great the experience has been and will definitely be purchasing more vehicles from them in the future! Highly recommend Juan and this dealership! More
Matthew Antenucci and the entire team once again absolutely exceed my expectations and delivered a beyond stellar experience. Matt was patient, easy going, and worked hard for to earn my business. H absolutely exceed my expectations and delivered a beyond stellar experience. Matt was patient, easy going, and worked hard for to earn my business. He located the perfect Sierra 2500 within the Hendrick network. This is my third purchase from Hendrick and by far best experience yet. Always satisfied with sales, management and service team. More
Juan Santana and Phil Galliera helped me quickly on a Friday night into a new vehicle after having troubles with my old one from a different dealer. They were very kind and patient! Friday night into a new vehicle after having troubles with my old one from a different dealer. They were very kind and patient! More
My husband had bought his Buick Enclave there and went in for service today, He went in because the right turn signal repeatedly came on which they had already repaired a few weeks ago,Now they are saying we for service today, He went in because the right turn signal repeatedly came on which they had already repaired a few weeks ago,Now they are saying we need to replace more than the bulb and they no longer can get just that part but have to replace whole mechanism. Then the service guy tells him that the tire sensor light is on but it wasn’t on when my husband dropped it off. We won’t be going back to this dealer. Such a ripoff! More
