Hendrick Buick GMC Cadillac

Great service! Vehicle ready when they said it would be. Vehicle returned and cleaned. Excellent service department. Very professional. Vehicle ready when they said it would be. Vehicle returned and cleaned. Excellent service department. Very professional. More

I enjoyed my experience at Hendrick Buick. The salesmen Brad and Nate were very polite and helpful.Gus the finance officer was great! Very helpful and knowledgeable! I drove my last car for 17 The salesmen Brad and Nate were very polite and helpful.Gus the finance officer was great! Very helpful and knowledgeable! I drove my last car for 17 yrs.so I am enjoying my Buick Encore with all the features! I would highly recommend Hendrick! More

Great customer service. Every question or concern was answered. I have no complaints with this dealership. Every question or concern was answered. I have no complaints with this dealership. More

Took my 2023 Yukon for oil change service. Service agent was very attentive and kept me informed on the progress. I was in and out in a very timely manner. They are excellent Service agent was very attentive and kept me informed on the progress. I was in and out in a very timely manner. They are excellent More

Jack Graley always finds what we are looking for. Jack never disappoints. Keep up the great work Jack never disappoints. Keep up the great work More

This sales experience was absolutely the best I have ever had and Bengiman was great! had and Bengiman was great! More

Working with Matt Antenucci was a pleasure. He is so knowledgeable and helped me to understand all of my options so I could make an informed decision. Thank you Matt! He is so knowledgeable and helped me to understand all of my options so I could make an informed decision. Thank you Matt! More

We had a 1st time service appointment (change oil and rotate tires) for our new 2026 GMC Terrain. Our appointment was for 10:45 am and we would be waiting. Before I say more, it is our nature to give rotate tires) for our new 2026 GMC Terrain. Our appointment was for 10:45 am and we would be waiting. Before I say more, it is our nature to give others a positive review even if it is just marginally justified. But in this case we cannot. We were early for our appointment by about -10 minutes. We checked in immediately and talked to service advisors and confirmed we would be waiting as we had other business to attend to. We then retired to the waiting area. By sheer luck we were sitting in plain view of our car parked in a space behind the building. The car was not touched for approximately 1-1/4 hours. Keep in mind our appointment was at 10:45 am and they knew we were waiting. Finally we had enough, my wife went to get some answers as to how much longer we must wait. Immediately I watched while a young man darted across the parking lot and quickly zipped our car away. Probably 15 minutes later we were told our car was ready. In our opinion this cannot be considered acceptable customer service. There has to be something drastic to happen for us to return. To top this off…when we got home I decided to take a look at the engine and underneath to make sure every thing looked ok. There was a single drop of oil on the concrete floor. I said ouch… I laid on the floor just where I could see where the oil may have come from. There was another drop on the bottom of the filter casing. Using my hand I checked to make sure the filter was at least hand-tight and it did not budge so must be tight. So as I looked at the filter I realized it was much smaller in phyiscal size than the the original (ACDelco PF64). By this time it’s too late to call the dealer so I began to see what I might learn on line about the size of the filter. After a couple of hours I discovered apparently GMC ACDelco has redisigned the filter for some unknown reason and the new installed filter is apparently also an ACDelco PF64 but approximately 1/2 the size of the original one installed at the factory. Since this car is new and this is the first oil change, you may be wondering how did I know anything about what the factory had installed. Simple…before we left home for our appointment I looked under the vehicle to see where the filter was located. My reason for doing this is in several of our previously owned vehicles (Chryslers) a splash plate/guard had to be removed to change the oil and filter and the oil change guys goofed it up every time. I was pleased to see this should not be a problem on our new GMC so I took a picture with my phone. Getting back to the drops of oil. I’m not sure if it is a leak or just a sloppy oil change. Maybe some spillage occurred while changing the oil and it was not cleaned up. Maybe. I’ll have to continue checking for a week or so. Well that’s our story…so what say you? More

Stopped in to look at several models. Told our salesperson Nate Reeves up front we were just looking. He said no problem then spent quality time showing us a few models. He was very knowl Told our salesperson Nate Reeves up front we were just looking. He said no problem then spent quality time showing us a few models. He was very knowledgeable about the inventory, each model and all the new technology on each vehicle. We had been to other dealerships looking as well but ended up buying a new GMC Acadia. Nate was a big part in that decision. After our decision was made Nate took all the time to introduce my wife to her new vehicle and every bell and whistle that was available until she was comfortable with every one of them. Also helped her set up her phone, On Star and her Google car play. If you want a no pressure experience and just the facts stop in and see Nate. Tell him Keith and Jan said hi. More