Hendrick Chevrolet Buick GMC Cadillac Southpoint

Their technical and service is abysmally incompetent Disgrace to the automotive profession. Do not care, arrogant service is their motto. I am embarrassed to live in the same state with this dealership. Disgrace to the automotive profession. Do not care, arrogant service is their motto. I am embarrassed to live in the same state with this dealership. They have taken "within spec" excuse to the new extreme low. Such an excellent service and warranty prevention team they should make GM proud because they deflect 100% of warranty costs. Two visit to repair, second time with the diagnostics done by independent GM-certified mechanics and they still say "within spec" we cannot replicate the problem,,, More

Great salesman/ Rolf Hello, my name is Teresa Rice and my expierence at Hendrick Chevrolet was a great expierence, The manger that help me , went the extra mile in getting Hello, my name is Teresa Rice and my expierence at Hendrick Chevrolet was a great expierence, The manger that help me , went the extra mile in getting me financed , I went there on a friday and got my car on a wednesday of that following week, he cam to pick me up, treated like a queen in helping me, and made me feel welcome at the dealership, he explained the process of what would happen and he stood on his word, He was very friendly and very courteous, He knew I had some issues but he didn't look at that, He told me he could get me help and get me financed and that is just what he did, I have to brag on this gentlemen because there wasn't neither time that he was negative to me for anything, he didn't hesitate in anything, after I signed the papers he still kept going with the paperwork, he was smiling the whole time he worked with me, I asked a lot of question and he answered every last one of them, I have to say that he went more than the extra mile , he went beyond the call of duty in everything of getting me the car and he made sure I was very satisfied with everything, and gave me his card and information and I told him I would send him more customers, this is the type of person, you would like to keep on your team, I f I was working there , I would have him as my team player, He knew exactly what he was doing, And also explained to me some of his expierence of his former customers, I had a great time in the car buying process with this salesman and I believe you guys need to move him to management, also he was happy to serve me and never ever look down on me , Rolf Huggins , thank you again for your great service and your cordial salesmanship , I will recommend you to more customers, I didn't get any more responses from Mr Kirlik, seem like he gave up on me and I sent him a text message asking him to contact me and I called after I went to the process and never heard anything back, So since I didn't hear anything back I went to Hendrick chevrolet and Rolf helped me, thanks again Rolf , Teresa More

Great Service Experience Michelle in service was great! No appointment for a Check Engine Light and regular service. Michelle got me a courtesy ride home and all repairs and s Michelle in service was great! No appointment for a Check Engine Light and regular service. Michelle got me a courtesy ride home and all repairs and service was done that day. She let me know early in afternoon that my Traverse was ready and I had plenty of time to get there and pick it up. More

great service Our sales rep did a fantastic job in meeting our needs and they did a great job finding a comparable option. Our sales rep even went to pick up our ve Our sales rep did a fantastic job in meeting our needs and they did a great job finding a comparable option. Our sales rep even went to pick up our vehicle at a different location so we could look at it when we came back. Absolute pleasure to work with. More

Wonderful experience I recently purchased a certified pre-owned car from Hendrick and overall my experience was outstanding. I worked with Evan Smith and Adbul Aldanab and I recently purchased a certified pre-owned car from Hendrick and overall my experience was outstanding. I worked with Evan Smith and Adbul Aldanab and they were both friendly and professional and patiently took the time to answer all of my questions (even though I had quite a few!). Being a first time car buyer, the experience of going to a dealership can be intimidating but the staff at Hendrick really made it easy and pleasant. I highly recommend Hendrick and will certainly be going back for any future car needs! More

Friendly staff will rip you off I bought a certified used vehicle in November 2019 and, at first I believed service was excellent. But buyer beware!!! I was overcharged on their extr I bought a certified used vehicle in November 2019 and, at first I believed service was excellent. But buyer beware!!! I was overcharged on their extra services and warranties - all of which I cancelled for full refund in January 2019. Now it is almost June... 6 months later, and I have still not been issues credits totaling approximately $5000!!! I’m still waiting for credit and explanation... Buyer Be Warned!!! And I welcome anyone with Hendrick Southpoint to follow up with me regarding this complaint!! More

Great sales person. Tariq was great to work with. He was patient and answered all our questions. He got us the lowest interest rate on our finance. He even delivered the Tariq was great to work with. He was patient and answered all our questions. He got us the lowest interest rate on our finance. He even delivered the car to us. More

Best experience EVER! We have bought several vehicles from different dealerships. This was BY FAR the BEST experience ever!! I highly recommend this dealership. You will no We have bought several vehicles from different dealerships. This was BY FAR the BEST experience ever!! I highly recommend this dealership. You will not regret it! More

Third Time Here! This is my third purchase from Hendrick! I live 2 1/2 hours away and come here to my all my purchases so that speaks for itself. This is my third purchase from Hendrick! I live 2 1/2 hours away and come here to my all my purchases so that speaks for itself. More