Hendrick Chevrolet Buick GMC Cadillac Southpoint

Great guy great buy Brian helped us find exactly what we wanted. He didn't try to push us into buying something that didn't fit our needs or wants and we really appreciat Brian helped us find exactly what we wanted. He didn't try to push us into buying something that didn't fit our needs or wants and we really appreciate that. Thanks for making this process so pleasant and stress free for us! More

I Hated Buying Cars Until I Met JJ I hate buying cars. In fact, I hate dealing with major automobile sales, service, and other people of automobile organizations of any type at any tim I hate buying cars. In fact, I hate dealing with major automobile sales, service, and other people of automobile organizations of any type at any time. I had just moved from the Mountain West to NC and needed a new car. We had had my wife's Cadillac serviced at another dealer when we first arrived and paid over $600 for a 60,000 mile service and they didn't even catch, much less replace the torn windshield wiper blade we had. I put off walking into another dealers to look for a new car for 2 months. Finally, I searched online for a car the would fit my personal needs. I settled on an Impala and put the word out online. Offers came in from area dealers. Dreading the interaction I picked Hendrick Southpoint first (it was closest), set up an appointment and went in. Things did not start well, JJ is a Dallas Cowboys fan, I root for the Washington Redskins. To ward off my rising anxiety, I told JJ that I was not looking forward to the interaction and the BS that would come. I said I had walked out of many places in my life because of the hassle of purchasing major items, especially cars. He said, "I understand." I thought, "well, there's BS #1." He offered a test drive right away and afterward we got down to specs and dollars. I told him that I didn't want that car I drove at that price and described what I wanted. It wasn't on the lot. Instead of trying to sell me one on the lot, JJ went looking for the car nearest to my specifications that he could find. We reviewed it on paper going over every detail to make sure it met my desires. Then I gave him a price, he took it to his manager (of course, part of the system I hate) but the manager came out and talked turkey right away. Clearly JJ had told him that I wouldn't hesitate to walk if I thought there was too much BS. He started calling other dealer GM friends of his to find a car that matched as he couldn't find one in the area. He located one in Delaware and traded a truck for it (I could hear the gulp outside his office). The finance guy didn't give me any hassle either -- no this warranty or that support system. When we were through I wasn't even charged a destination fee so I bought the "optional" $199 oil service "plan" as a sign of good will. The one problem was getting the car over Christmas weekend. It took them a few days longer than promised, but it made sense--who wanted to give up their Christmas to drive 400 plus miles to get me a car. JJ kept me posted on things and when I reminded him that Hendricks had my money, car unseen for a week, he found a way to make up for it. When we first saw the car, it was gorgeous, especially the interior, with most of what we wanted and little of what we didn't. Another customer group coming through the show room saw it and literally gasped. They loved the color and design. JJ was true to his word, worked hard to meet my fairly inflexible demands, dealt well with his colleagues and made sure I got what I wanted. Over the week that this purchase activity went on I was receiving calls, texts, and emails from other dealers in the area, but their offers were no where enticing enough to get me to drive over their way. In the end, thanks to JJ and the Hendricks team behind him I actually enjoyed buying the car. I even found an excuse (not enough air in the tires) to go back a week later and say hi to everyone. The service people were as responsive and nice as JJ, plus they didn't root for the Cowboys. Every time I look at the car I smile at the fun it was making the purchase. More

I was very pleased with the process of my puchase. Brian gave excellent customer service. Upon my arrival I was made to feel comfortable right away. He was very knowledgeable of the vehicle that I was Brian gave excellent customer service. Upon my arrival I was made to feel comfortable right away. He was very knowledgeable of the vehicle that I was interesred in purchasing.His kind demeanor may the processing easy to understand. I was pleased with his assistance. Matt was helpful with the financing of the vehicle. No pressure yet patient and kind. It was a great experience to be able to get a new car from these kind gentlemen. Thank you More

Best Vehicle Buying Experience Ever! I went to Hendrick Southpoint to look for a new Chevy truck, and from start to finish I was greeted and treated like absolute royalty! Specifically th I went to Hendrick Southpoint to look for a new Chevy truck, and from start to finish I was greeted and treated like absolute royalty! Specifically there were two gentlemen by the names of Kyle Sessoms and Abdul Aldanab; these guys not only helped me, but they went above and beyond to make sure I left with the right truck at the right price! I really can’t say enough about these guys! I’ve shopped for a lot of vehicles before but never have I ever had an experience as awesome as the one I had when purchasing my new truck from Hendrick Southpoint. If looking for a new vehicle, seriously just go visit these guys, you will not be disappointed. More

Painfree purchase I worked with Kyle because his approach was open and direct, just like how I prefer to work. The process was painless and went pretty quickly. He ulti I worked with Kyle because his approach was open and direct, just like how I prefer to work. The process was painless and went pretty quickly. He ultimately helped me find the car I was looking for in my set budget. I had a good experience with everyone I talked with at Hendrick Chevrolet. More

Very professional team I actually enjoyed the experience. No big pressure tactics. They listened and then showed me good options. My only real issue was that the whole proce I actually enjoyed the experience. No big pressure tactics. They listened and then showed me good options. My only real issue was that the whole process took five hours. However I highly recommend this dealership More

Awesome saleman This is a very nice dealership. Kyle sessoms is a awesome saleman. I have dealt with many salesman from the East coast to the west coast and Kyle Sess This is a very nice dealership. Kyle sessoms is a awesome saleman. I have dealt with many salesman from the East coast to the west coast and Kyle Sessoms has the best saleman beat by 10 miles. Kyle listens to what I'm looking for in a vehicle. Then he finds the perfect vehicle that this dealership has to offer for me. Then he answer every question I had about the vehicle. He made sure to keep me abreast of all the deals that this vehicle came with along with the deals the dealership was offering on that vehicle. It seem like Kyle came to the dealership with me to help me find the best vehicle this dealership had to offer me. He made sure that I was 100 percent satisfied with the vehicle before moving to the next step. I fully recommend Kyle Sessoms to everyone that is looking to buy from this dealership. More

Best service from a dealership I will recommend to all of my friends. Gordon will receive all of our business in our future buys. I plan on visiting this summer for a SUV. THANKS. I will recommend to all of my friends. Gordon will receive all of our business in our future buys. I plan on visiting this summer for a SUV. THANKS. More

Positive Jousts was very helpful from the first time we emailed back in October . He was patient with me and very helpful . He went above and beyond to make su Jousts was very helpful from the first time we emailed back in October . He was patient with me and very helpful . He went above and beyond to make sure my experience with Hendrick was pleasant and would recommend him to others. More

Very Patient Sales Experience Have been working with Gordon for over a month now, trying to find exactly the right car. He has been extremely patient and helpful, going out of his Have been working with Gordon for over a month now, trying to find exactly the right car. He has been extremely patient and helpful, going out of his way to research and recommend cars that he thinks will meet my desires and my budget, including both Cadillac and non-Cadillac. I've already recommended my parents to him to find them a large SUV, and he is doing the same for them. Cannot recommend Gordon highly enough! More