Hendrick Chevrolet Buick GMC Cadillac Southpoint
Durham, NC
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Excellent Customer Service My husband and I were not expecting to buy a new car that day, we were just looking and comparing prices. We met Eric on the lot and starting inquirin My husband and I were not expecting to buy a new car that day, we were just looking and comparing prices. We met Eric on the lot and starting inquiring about several vehicles we were interested in. He was able to give us all the information on each vehicle we had questions about. Eric was a wealth of information and extremely helpful to us as we decided that day that we would purchase the Cadillac SRX . Eric made it easier for us to make our decision as where to purchase our next vehicle. We were completely satisfied with his level of product knowledge and his willingness to help us with all inquires. I would definitely recommend my friends and family to visit Rich Hendricks for their next car purchase because our experience with our new car purchase was one for the books. Thank you Eric Jennifer Thomas More
Always a great experience I came into the dealership hoping to trade in my car because I wanted something with a lower monthly payment. The salesperson I always worked with no I came into the dealership hoping to trade in my car because I wanted something with a lower monthly payment. The salesperson I always worked with no longer works there, so I had no idea who else I could trust to take care of me. I was introduced to Joel Williams and he did an excellent job. Not only did I leave the dealership with a new car, I left with a lower monthly payment. I highly recommend this dealership to my family, friends, and anyone looking to buy/trade, and I will make sure I tell them to ask for Joel. More
owner I was very happy the way they took care of me .Specially Abdul he was there from start to finish. I will recommend people over. I was very happy the way they took care of me .Specially Abdul he was there from start to finish. I will recommend people over. More
Replaced 1998 Suburban with new 2014 Suburban. Was looking to replace my old Suburban and visited Hendrick showroom to see what was available. Found staff to be friendly and knowledgeable. There Was looking to replace my old Suburban and visited Hendrick showroom to see what was available. Found staff to be friendly and knowledgeable. There was a vehicle on the lot that met my specifications. Took it home for a test drive at their prompting. The next day, we made a deal. Have been very pleased with my decision. jed More
Love My New Car!! I loved everything about the experience that I received at Hendrick Durham Auto Mall! Joel was awesome and everyone who worked with him were extremely I loved everything about the experience that I received at Hendrick Durham Auto Mall! Joel was awesome and everyone who worked with him were extremely professional and polite. Being in the customer service industry now for 10 years myself, I have very high expectations. With out a doubt, Joel and team were able to leave a lasting impression to where my husband and I will be back to purchase our future cars! More
Wonderful customer service! Abdul provided thorough customer service. He ensured I was comfortable with my choice and worked diligently to assist me with obtaining a vehicle whi Abdul provided thorough customer service. He ensured I was comfortable with my choice and worked diligently to assist me with obtaining a vehicle which worked with my style. I would recommend this dealership to family and friends. More
We were definitely taken care of and given great customer service. Even though our salesman, Travis, was new, he did an exceptional job with selling a car. service. Even though our salesman, Travis, was new, he did an exceptional job with selling a car. More
2014 GMC Sierra 1500 SLT 4x4 Got to love it when you go in for an oil change and drive away in a new vehicle. Eric Duncan worked magic again. Providing service above and beyond th Got to love it when you go in for an oil change and drive away in a new vehicle. Eric Duncan worked magic again. Providing service above and beyond that of any experience I've had with other salesmen at other dealerships. More
I have given this review because the Car Salesman that took the time to help me find the right vehicle for my family was exceptional, friendly and helpful. took the time to help me find the right vehicle for my family was exceptional, friendly and helpful. More
Happy Days Are Here Again! Came in to purchase a used vehicle, left with a great deal on a 2014 vehicle. I love It! Thanks and May God Bless You Came in to purchase a used vehicle, left with a great deal on a 2014 vehicle. I love It! Thanks and May God Bless You More