Hendrick Chevrolet Buick GMC Cadillac Southpoint

Poor Service There were suppose to service my car The only thing they did was change the oil Service the car completely That all I am ask There were suppose to service my car The only thing they did was change the oil Service the car completely That all I am ask More

Great Communication and response Issue 1 - vibration/rattle in front of car. Was not detected by technician on last visit and it continued to get worse. This visit it was quickly iden Issue 1 - vibration/rattle in front of car. Was not detected by technician on last visit and it continued to get worse. This visit it was quickly identified as a loose skirt under the bumper and was fixed properly while we went to the show across the street (a real convenience for customers who prefer not to wait at dealership). Issue 2 - Power Brake Service light came on vehicle. Had to order part which came in within the two days predicted. Tech turned off trouble light so it wouldn't keep popping up until the new part was installed. Completed in two hours instead of the projected half day. We really appreciated the fast repair time. More

Disappointed Not a good one! I started my adventure by noting exactly what I wanted and how much I was going to spend. I was specific that I didn't want to play th Not a good one! I started my adventure by noting exactly what I wanted and how much I was going to spend. I was specific that I didn't want to play the finagling game and yet they proceeded to do so. Guess what? They magically sold the truck to me for what I wanted! Why the games? But, it gets better. I had to return to sign paperwork that wasn't completed at time of purchase. I received my Vehicle Property Tax Notice and suddenly I was Mary Carney. The DMV would not let me pay as I'm not Mary! I bought my truck in early Feb and they are still trying to correct the issue!!! I call and they told me it's corrected and I should receive the corrected version by the end of the week, waiting, waiting, waiting. I call back to inform them the corrected version still says Mary! I call yet again, 'you should have received that last week. Nope! Did I mention when I call I always tell them to call me so I may stay informed. Never happened. Very disappointed and still waiting on my corrected vehicle property tax notice. Today is 30 Mar 2017 and I'm still waiting. To top it off my temporary tag expires April. So, to answer your questions...No I would NOT recommend anyone go through this at your dealership. More

Great buying experience! Gordon did an outstanding job listening to our requirements. He explain the options and features of the Silverrodo. He help us find the right truck im Gordon did an outstanding job listening to our requirements. He explain the options and features of the Silverrodo. He help us find the right truck immediately. The purchasing experience went very smoothly from there. I would highly recommend anyone to this dealership looking for a truck! More

Respectful and friendly My vehicle specialist, Austin Conwell, was knowledgeable of the product. As a single woman, I felt respected and listened to. Every associate that I m My vehicle specialist, Austin Conwell, was knowledgeable of the product. As a single woman, I felt respected and listened to. Every associate that I met was extremely friendly. I felt they genuinely wanted my business. A good experience that I will share with others. More

Best car buying experience ever!! The entire process was very quick and efficient. I could not have asked for a better experience and I'm on my 13th car now. Make sure to ask for Gordo The entire process was very quick and efficient. I could not have asked for a better experience and I'm on my 13th car now. Make sure to ask for Gordon, GM sales consultant, Gevin, Cadillac manager and Abdul F&I manager More

Professional and enthusiastic sales and finance teams Received a very knowledgeable briefing and demonstration of the Buick Enclave and was so impressed that we changed our plans to drive a couple of comp Received a very knowledgeable briefing and demonstration of the Buick Enclave and was so impressed that we changed our plans to drive a couple of competitive vehicles and bought on the spot. The whole experience was professional and very supportive. The dealer resources were also completely compelling. Based on this experience, I am happy to recommend Hendricks without reservation. More

Great experience My sales rep, Kyle Stephenson, was awesome. Andrew Morse also did a great job going over financing and warranty information. No sales pressure, they My sales rep, Kyle Stephenson, was awesome. Andrew Morse also did a great job going over financing and warranty information. No sales pressure, they provided a great price and stellar customer oriented service. More

Wayne davis Everyone treated us greasy were.very prompt and professional the whole time I was very impressed with the deal. I. Would highly recommend to anyone Everyone treated us greasy were.very prompt and professional the whole time I was very impressed with the deal. I. Would highly recommend to anyone More

Great Customer Service Great team, everyone was friendly and put me at easy. Finance, had a few issues, however they were worked out. Easy to set up service appointment wh Great team, everyone was friendly and put me at easy. Finance, had a few issues, however they were worked out. Easy to set up service appointment when it was found there was an issue with the tire pressure and the instrument panel. Service Department service was EXCELLENT. More